Resolv Global
Resolv Global
51 – 200 कर्मचारी
B2Bपरामर्शभर्ती
Resolv Global एक बीपीओ और स्टाफिंग कंपनी है, जो व्यवसायों को बड़े पैमाने पर ग्राहक सेवा, तकनीकी सहायता और बैक-ऑफिस संचालन उपलब्ध कराने में मदद करती है। इसकी बहुभाषी टीमें छह डिलीवरी केंद्रों और दूरस्थ स्थानों से काम करती हैं, 18 से अधिक भाषाओं में सहायता प्रदान करती हैं और हाइब्रिड, घर से काम करने तथा 24/7 सेवा मॉडल उपलब्ध कराती हैं। कंपनी कार्यबल विशेषज्ञता और प्रौद्योगिकी का संयोजन करके फॉर्च्यून 500 संगठनों सहित बड़े उद्यम ग्राहकों को अंतरराष्ट्रीय बाजारों में अपने ग्राहकों की सेवा करने में सहायता देती है।

Bilingual Collections Specialist Mexico or Colombia Remote

Resolv Global is hiring a remote bilingual collections specialist based in Mexico or Colombia. The role involves customer calls, payment negotiations, account documentation, regulatory compliance, and performance-based commissions.

विवरण

  • Manage inbound and outbound collections calls with professionalism and efficiency
  • Arrange payments and resolve delinquent customer accounts through negotiation
  • Maintain regular follow-up communications with customers
  • Record account interactions and updates accurately
  • Follow FDCPA requirements and applicable collections regulations
  • Achieve individual and team performance targets
  • Remain professional and composed during difficult customer conversations
  • Complete the full hiring process, including resume and prescreen review, a one-way video interview, a live interview, and a final interview

आवश्यकताएँ

  • Prior BPO collections experience is required
  • Experience with third-party collections is strongly preferred
  • Thorough knowledge of FDCPA requirements and collections compliance regulations
  • Excellent spoken and written English communication skills
  • Fluency in Spanish
  • Strong negotiation and objection-handling skills
  • Goal-focused approach and ability to achieve performance targets
  • Prior remote or work-from-home experience is preferred
  • Permanent residence in Mexico or Colombia
  • Ability to satisfy all stated technical requirements
  • Windows 11 PC; Mac computers are not supported
  • At least 16 GB of RAM
  • Intel i5 processor or newer
  • Dual monitors
  • Webcam
  • Headset with microphone
  • Fibre internet using a wired connection
  • Backup power solution
  • Microsoft Teams and Office 365
  • Resume submitted in English
  • Physical location in Mexico or Colombia

लाभ

  • Remote work from Mexico or Colombia
  • Weekly compensation paid in USD
  • Uncapped commission plan
  • Opportunities for professional growth and advancement
  • Supportive, performance-focused team environment
  • Continuing training and coaching
  • Long-term remote engagement with growth potential
  • Independent contractor arrangement

संबंधित नौकरियाँ

Partnerize

Remote Site Reliability Engineer at Partnerize

Partnerize
201 – 500 कर्मचारी
B2BSaaSविपणन

Help keep Partnerize’s partnership automation platform dependable by strengthening its cloud infrastructure, software delivery, and operational support.

खोलें
Hensslers Schnelle Nummer

Working Student, Design and Video

Hensslers Schnelle Nummer

Create graphics for Hensslers Schnelle Nummer’s cooking products shop and adapt video content for social media. The role supports design, CRM, campaigns, and food and lifestyle productions.

खोलें
Summit Therapeutics, Inc.

Director of Clinical Operations Analytics and Performance Excellence

Summit Therapeutics, Inc.

Lead analytics and performance improvement for global oncology trials at Summit Therapeutics. Oversee Veeva Vault Clinical, data governance, portfolio reporting, and operational excellence.

खोलें
Lifelancer

Associate Clinical Trial Manager

Lifelancer

Support global clinical trials at Medpace, a full-service CRO, by managing study records, timelines, supplies, meetings, and coordination across teams.

खोलें
IVC Evidensia UK

Group Clinical Trials Manager

IVC Evidensia UK

Oversee sponsored clinical trials across veterinary practices, advancing animal healthcare through collaboration with international sponsors, CROs, and clinical teams.

खोलें
RRC

Senior Transmission Line Designer

RRC

Design transmission infrastructure for RRC’s U.S. renewable energy projects as a Transmission Line Designer IV. Create PLS-CADD drawings, apply engineering standards, and mentor design teams.

खोलें
Emory University

Clinical Research Coordinator II, Thoracic Surgery

Emory University

Coordinate thoracic surgery clinical trials at Emory University, managing participant enrollment, study specimens, regulatory submissions, databases, and protocol compliance.

खोलें
Worldwide Clinical Trials

Senior Oncology Clinical Trial Manager – Europe (Remote)

Worldwide Clinical Trials

Lead oncology site management across Europe at Worldwide Clinical Trials, a global contract research organization. Oversee monitoring, regulatory compliance, recruitment, risk management, and study teams.

खोलें
ICON plc

Remote Clinical Research Manager

ICON plc

Manage sponsor-dedicated clinical project delivery at ICON, a global clinical research services organization. Lead teams and oversee budgets, timelines, risks, and stakeholder reporting.

खोलें
Syneos Health

Clinical Trial Coordinator, Regulatory and Finance

Syneos Health

Coordinate regulatory and finance operations for Syneos Health biopharmaceutical trials in Athens. Support study sites, documentation, databases, supplies, meetings, and compliance.

खोलें