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Consumer Direct Care Network
Consumer Direct Care Network
एचआर टेकस्वास्थ्य सेवा
Consumer Direct Care Network स्वास्थ्य सेवा और मानव संसाधन प्रौद्योगिकी के संगम पर काम करता है और उपभोक्ता-निर्देशित घरेलू देखभाल में सहायता प्रदान करता है। इसकी सेवाएँ उन लोगों को स्व-निर्देशित सेवाओं से जुड़े संचालन संबंधी कार्यों को संभालने में मदद करती हैं जो अपनी व्यक्तिगत देखभाल का प्रबंधन स्वयं करते हैं। इनमें देखभालकर्मियों का वेतन-प्रबंधन, नियोक्ता-रिकॉर्ड प्रशासन, प्रशिक्षण, पृष्ठभूमि जाँच, अनुपालन और देखभाल संसाधनों से संपर्क शामिल हैं। कंपनी उपभोक्ता-निर्देशित Medicaid और इसी तरह के दीर्घकालिक सेवा कार्यक्रमों में प्रतिभागियों के साथ-साथ घर पर सहायता चाहने वाले लोगों को भी सहयोग देती है, और स्व-निर्देशित देखभालकर्मियों को आवश्यक प्रशासनिक ढाँचे के भीतर काम करने में मदद करती है।
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कंपनी की नौकरियाँ

Administrative Coordinator in Missoula, Montana (Hybrid)

Provide administrative and customer support for Consumer Direct Care Network’s home- and community-based care services. The role covers calls, enrollment documentation, referrals, authorizations, and client communications.

USसंयुक्त राज्यMTमोंटाना
$20 / घंटा
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीप्रशासनिक सहायक

विवरण

  • Deliver professional, responsive service to clients and colleagues.
  • Handle incoming and outgoing telephone calls.
  • Provide accurate responses through email, messaging, and chat.
  • Address customer concerns, resolve issues when possible, and route complex needs to the appropriate support.
  • Perform routine administrative duties each day.
  • Review, process, and update forms and records in designated systems.
  • Help maintain accounts receivable accuracy by reviewing service authorizations and coordinating corrections with MCO representatives.
  • Comply with applicable laws, standards, and established procedures.
  • Prioritize tasks and coordinate workflows around team and customer needs.
  • Operate computer systems and standard office software.
  • Coordinate intake, referral, and enrollment processes while keeping records accurate.
  • Complete required training and ongoing professional development.
  • Use bilingual communication abilities to assist customers when needed.
  • Perform other related duties assigned to the role.

आवश्यकताएँ

  • Experience in customer service or a call center environment, including support by phone, email, messaging, or chat.
  • Relevant education and experience sufficient to perform the role’s responsibilities.
  • Successful completion of a background screening.
  • High school diploma, GED, or equivalent combination of education and experience.
  • Administrative or clerical support experience in an office or service setting.
  • Bilingual communication ability may be useful depending on location.
  • Must be legally authorized to work in the United States; visa sponsorship and STEM OPT extensions are not available.

लाभ

  • Meaningful work supporting others.
  • Collaborative and engaging team environment.
  • The opportunity to make a positive difference for customers and the people served.
  • Professional training and career development support.
  • Medical, dental, and vision insurance.
  • Vacation accrued at 3.07 hours per pay period, available after accrual.
  • Profit-sharing for employees in good standing.
  • Two paid floating holidays.
  • Nine paid federal holidays.
  • Paid safe sick time accrued at one hour per 30 hours worked, available after accrual.
  • Instant earnings option.
  • 401(k) retirement plan with discretionary company match.
  • Company-paid life insurance.
  • Supplemental life, accident, critical illness, and hospital coverage.
  • Short- and long-term disability coverage.
  • Paid parental leave.
  • Flexible spending account.
  • Employee assistance program.
  • Pet insurance.

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