LogoFresh Jobs Ahead
Zendesk
Zendesk
5 001 – 10 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMarketing
Zendesk tashkilotlarga suhbatlar, qo‘llab-quvvatlash so‘rovlari va mijozlar bilan munosabatlarni yagona bog‘langan muhitda boshqarishga yordam beradigan mijozlarga xizmat ko‘rsatish va savdo dasturiy ta’minotini ishlab chiqadi. Uning platformasi xabar almashish, jonli chat, sun’iy intellekt asosidagi avtomatlashtirish, ma’lumotlar maxfiyligi va himoyasi vositalari hamda agentlar ish maydonini birlashtirib, jamoalarga xizmat ko‘rsatish jarayonlarini faoliyati kengaygani sari moslashuvchan tarzda tashkil etish imkonini beradi. Zendesk, shuningdek, professional xizmatlar va o‘quv resurslarini taklif etadi hamda mijozlar bilan shaxsiylashtirilgan muloqot, integratsiyalashgan ish jarayonlari, xilma-xillik va inklyuziya hamda barqarorlikka e’tibor qaratishini bildiradi.
LinkedIn
Kompaniyadagi ish o‘rinlari

Senior Partner Platform Architect

Lead partner enablement and technical architecture for Zendesk contact center solutions built on Amazon Connect and AWS. The role spans onboarding, co-selling support, solution design, and partner training.

USAmerika Qo‘shma ShtatlariALAlabamaAZArizonaCAKaliforniyaCOKoloradoFLFloridaILIllinoysMIMichiganNJNyu-JersiNYNyu-YorkNCShimoliy KarolinaTXTexasVTVermontVAVirjiniyaWIViskonsin
200 000 $ – 300 000 $ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaBackend muhandisiDasturiy ta’minot muhandisi
AWSDynamoDBNode.jsPython

Tavsif

  • Lead technical onboarding for partners.
  • Work with partners on co-selling engagements and resolve complex implementation issues.
  • Design scalable contact center architectures with Amazon Connect, AWS, and Zendesk.
  • Set technical enablement plans and partner roadmaps.
  • Coach partners, internal teams, and presales specialists on solution design and deployment practices.
  • Track developments in AI, machine learning, and contact center automation.
  • Support technical discovery, solution design, demos, proofs of concept, and ongoing partner needs.
  • Develop technical documentation, playbooks, and training materials.
  • Manage partner onboarding and enablement to reduce friction and speed time to market.
  • Set and deliver the architectural direction for partner-facing contact center solutions.
  • Promote adherence to architecture practices, security standards, compliance, governance, and delivery expectations.
  • Coordinate with partner sales leads, sales, and engineering on technical needs, scope, and co-selling plans.
  • Encourage adoption of emerging contact center technologies and practices.

Talablar

  • Bachelor’s or master’s degree in computer science, information technology, or business administration, or equivalent experience.
  • At least 10 years of solution architecture experience.
  • At least five years focused on contact center technologies, including Amazon Connect and Zendesk.
  • Partner-facing or customer enablement experience is preferred.
  • Proficiency designing solutions with Zendesk, Amazon Connect, and AWS services such as Lambda, Lex, IAM, DynamoDB, S3, and API Gateway.
  • Python and/or Node.js experience is a plus.
  • Demonstrated ability to deliver technical training and enablement for partners or customers.
  • Experience leading technical engagements with multiple stakeholders, including partners, internal teams, and vendors.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving abilities.
  • Zendesk certifications, AWS Certified Solutions Architect, or equivalent credentials are preferred.
  • Familiarity with omnichannel contact centers, AI-driven automation, workforce engagement management, and reporting tools is preferred.
  • Working knowledge of Agile and DevOps methods is preferred.

Imtiyozlar

  • Bonus, benefits, or related incentives may be available.
  • Hybrid work arrangement with the flexibility to work remotely for part of the week.
  • Reasonable accommodations are available for applicants with disabilities and disabled veterans.
  • Inclusive workplace with global diversity, equity, and inclusion initiatives.

O‘xshash ish o‘rinlari

Citi

Senior Lead Full-Stack Software Engineer, .NET and Angular — Citi

Citi
H1B vizasi homiysiBank ishiFintexMoliya
USAmerika Qo‘shma ShtatlariFLFloridaSDJanubiy DakotaTXTexas
125 760 $ – 188 640 $ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
.NETAngularASP.NETBootstrapJavaScriptMikroservislarNoSQLOpenShiftOracleSDLCSeleniumSQLTaqsimlangan tizimlar

Lead a team building banking applications with .NET, Angular, and microservices. Oversee architecture, delivery, databases, APIs, and CI/CD in a regulated environment.

Ochish
Commure

Senior Applied AI Software Engineer

Commure
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariCAKaliforniyaNYNyu-York
180 000 $ – 230 000 $ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
AWSC++DockerGoGoogle Cloud PlatformJavaScriptKubernetesPython

Build LLM-powered revenue cycle automation for Commure’s healthcare AI platform. Develop dependable systems for claims, remittances, denials, appeals, and document extraction.

Ochish
Commure

Senior Software Engineer, Claims Intelligence

Commure
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariCAKaliforniyaNYNyu-York
180 000 $ – 230 000 $ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
AWSDockerGoGoogle Cloud PlatformKubernetesPythonReactTypeScript

Build Commure’s AI-powered healthcare claims infrastructure, including clearinghouse integrations and EDI pipelines. Develop eligibility routing and scalable revenue cycle rules.

Ochish
Duke Energy Corporation

Senior Engineer, Distribution Capacity Planning

Duke Energy Corporation
Ishlab chiqarishKonsaltingLogistika
USAmerika Qo‘shma ShtatlariNCShimoliy KarolinaGibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
Kommutatsiya

Plan distribution capacity for Duke Energy across the Carolinas East service territory, developing feeder, substation, and capital infrastructure solutions. Support load forecasting, capacity studies, and grid planning.

Ochish
Nubank

Senior Lead Software Engineer, Backend Platform

Nubank
5 001 – 10 000 Xodimlar
Bank ishiFintex
USAmerika Qo‘shma ShtatlariCAKaliforniya
230 000 $ – 276 000 $ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
BulutMikroservislarTaqsimlangan tizimlar

Lead development of distributed backend services and APIs for Nubank’s global financial platform. Own reliable internal systems that support product teams across the organization.

Ochish