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Coconut Careers
Coconut Careers
51 – 200 Xodimlar
B2BHR texnologiyalariXodimlarni yollash
Coconut Careers kompaniyalarga butun dunyo bo‘ylab sinchiklab tekshirilgan mutaxassislardan masofaviy jamoalar tuzishda yordam berishga ixtisoslashgan rekruting va HR texnologiyalari kompaniyasidir. Uning iste’dodlarni moslashtirish xizmati rahbar yordamchilari, raqamli marketologlar, savdo vakillari, buxgalteriya yordamchilari va dasturchilar kabi lavozimlarni qamrab oladi. Ish beruvchilar xodim izlash, tekshirish, ish haqi hisob-kitobi, me’yoriy talablarga muvofiqlik va doimiy yordamni o‘z ichiga olgan Managed Talent obuna modelini yoki bir martalik to‘lov asosidagi Direct Hire xizmatini tanlashlari mumkin. Coconut Careers kompaniyalarga nomzodlarni baholash va taqsimlangan jamoalarni kengaytirishda yordam beradigan ish haqi kalkulyatori hamda lavozim tavsifi generatori kabi vositalarni ham taqdim etadi.
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Kompaniyadagi ish o‘rinlari

Remote Collections and Customer Support Specialist - Philippines

Remote full-time role in the Philippines combining accounts receivable collections with customer support. Responsibilities include payment discussions, support-ticket triage, and resolving basic account and product issues.

PHFilippin
1 250 $ – 2 150 $ / oy
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Review invoices and customer contacts in Upflow
  • Follow Upflow’s automated email cadence and make persistent collection calls
  • Respond to inbound customer support inquiries
  • Assist with basic account-access and product issues
  • Screen and prioritize incoming support tickets
  • Assign or escalate tickets to the appropriate customer success representative
  • Lead payment conversations with a focus on retaining customers
  • Identify payment options beyond standard overdue-payment reminders

Talablar

  • Manage accounts receivable collections by reviewing invoices and customer contacts in Upflow, following automated email sequences, and making persistent collection calls
  • Provide first-line customer support by answering inbound inquiries, helping with basic account-access and product issues, prioritizing tickets, and assigning or escalating them to the appropriate customer success representative
  • Handle payment discussions with customer retention in mind and consider alternatives to standard overdue-payment reminders
  • Sales experience is preferred
  • Experience with Upflow or a comparable accounts receivable system is preferred
  • Persistent and comfortable conducting collection calls
  • Able to work independently and troubleshoot basic technical issues remotely
  • Customer-oriented and adaptable when solving payment-related problems
  • Experience with Upflow for AR, Nutshell for CRM, Freshdesk for support tickets, and Microsoft Suite tools including Outlook and Teams
  • Submit an English resume and provide a CEFR English proficiency level during the application
  • Available to work full time, 40 hours per week
  • Available during Pacific Daylight Time business hours
  • Complete a Coconut VA profile, one-minute introduction video, and the application instructions

Imtiyozlar

  • Competitive salary
  • 13th-month pay
  • 12 days of paid time off
  • 12 paid US holidays
  • Maternity and paternity leave
  • Comprehensive healthcare coverage
  • Life insurance
  • Mental health support
  • Milestone gifts and birthday treats
  • Island getaways, virtual town halls, and regional meetups
  • Professional network supporting learning, growth, and connection

O‘xshash ish o‘rinlari

OPENLANE

Senior IT Support Analyst

OPENLANE
1 001 – 5 000 Xodimlar
AvtomobilsozlikB2BMarketpleys
CAKanadaUSAmerika Qo‘shma Shtatlari
30 $ – 36 $ / soat
MasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaQo‘llab-quvvatlash muhandisi
ServiceNowTCP/IP

Provide first-line IT support and basic security triage for OPENLANE employees across its digital used-vehicle marketplace. Troubleshoot hardware, software, access, and application issues while helping employees resolve incidents securely.

Ochish