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OrderYOYO
OrderYOYO
51 – 200 Xodimlar
LogistikaMarketingOziq-ovqat va ichimliklar
OrderYOYO restoranlar va taomni olib ketish xizmatlari uchun raqamli vositalar yaratadi. Platforma onlayn buyurtmalar, maxsus ishlab chiqilgan veb-saytlar, mobil ilovalar, bulutli savdo nuqtasi dasturi va YOYOPay orqali integratsiyalangan to‘lovlarni birlashtiradi. Shuningdek, u sodiqlik dasturlari, bron qilish xizmatlari, My Business ilovasidagi tahlillar hamda elektron pochta, SMS, ilova bildirishnomalari, Google Ads va ijtimoiy tarmoqlardagi maqsadli kampaniyalar orqali mijozlarni saqlab qolish va biznesni rivojlantirishni qo‘llab-quvvatlaydi. OrderYOYO to‘g‘ridan-to‘g‘ri buyurtmalarni ko‘paytirish, komissiya asosidagi kanallarga qaramlikni kamaytirish va mijozlar bilan uzoq muddatli munosabatlarni mustahkamlashni istagan restoranlar bilan ishlaydi. Taklif tarkibiga maxsus yordam va Google Partner tajribasi ham kiradi.
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Kompaniyadagi ish o‘rinlari

Part-Time Customer Support Agent at OrderYOYO (Hybrid, Manchester)

OrderYOYO is hiring a part-time hybrid Customer Support Agent in Manchester to assist restaurant partners through chat, phone, and email. The role covers account and invoice queries, issue resolution, SLA performance, and reactive upselling.

GBBuyuk BritaniyaGibridYarim stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Provide inbound support through chat, phone, and email while meeting SLA targets
  • Assist Restaurant Partners with account changes, complaints, and account updates
  • Investigate and resolve invoice-related queries
  • Manage customer issues from initial contact through final resolution
  • Collaborate with other departments on complex customer issues
  • Recognize reactive upsell opportunities during customer calls

Talablar

  • Experience or capability in providing customer support across chat, phone, and email
  • Ability to consistently meet SLA targets
  • Ability to manage Restaurant Partner account changes, complaints, and updates
  • Ability to investigate and resolve invoice-related questions
  • Availability for scheduled shifts Monday through Sunday between 9:00am and 11:00pm
  • Availability to work 3–4 shifts per week
  • Ability to work early weekday shifts in the office, late weekday shifts from home, and weekend shifts from home
  • Ability to recognize reactive upselling opportunities during calls

Imtiyozlar

  • Commission is available for reactive upsells completed during calls
  • Annual performance bonus of up to £3,000, subject to performance
  • Hybrid schedule with early weekday office shifts, late weekday home shifts, and weekend home shifts

O‘xshash ish o‘rinlari

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Remote Analytic Consultant I – FICO Scores

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KonsaltingSog‘liqni saqlashSug‘urta
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MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaKonsultant
AWSAzureC++Google Cloud PlatformJavaPython

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Senior Business Consultant at HCSC (Richardson Hybrid)

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Crowe

Senior Consultant, Master Scheduling and Inventory Optimization

Crowe
5 001 – 10 000 Xodimlar
H1B vizasi homiysiIshlab chiqarishKonsaltingOziq-ovqat va ichimliklar
USAmerika Qo‘shma ShtatlariTNTennessiTXTexas
95 000 $ – 147 000 $ / yil
OfisdaTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaKonsultant
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