3Shape
3Shape
1 001 – 5 000 Xodimlar
Ishlab chiqarishKonsaltingLogistika
3Shape — bosh qarorgohi Daniyada joylashgan, stomatologiya va audio sohalari uchun 3D skanerlar hamda CAD/CAM dasturiy ta’minotini ishlab chiquvchi texnologiya kompaniyasi. Uning raqamli vositalari tibbiyot mutaxassislariga bemorlarga tashxis qo‘yish va ularga g‘amxo‘rlik ko‘rsatishda yordam beradi, shuningdek, ixtisoslashgan klinik ish jarayonlarida apparat va dasturiy ta’minotni o‘zaro bog‘laydi. 3Shape kompaniyasining Xitoy, Yevropa, Lotin Amerikasi va Amerika Qo‘shma Shtatlarida ishlab chiqarish korxonalari hamda ofislari mavjud. Kompaniya tibbiy texnologiyalar, mahsulot ishlab chiqish, dasturiy ta’minot va ishlab chiqarishga qiziqadiganlar uchun xalqaro muhitni taqdim etadi.

Tier 2 Support Consultant, English – Kyiv Hybrid

Troubleshoot 3Shape dental scanners and software for customers worldwide, handling support through digital sessions, phone, and email. Based in a hybrid Kyiv role, you’ll document CRM cases and pass customer feedback to relevant teams.

Tavsif

  • Troubleshoot 3Shape hardware, including 3D scanners, and software
  • Assist customers through online sessions, phone calls, and email
  • Take part in occasional on-site events
  • Handle support cases by gathering customer details in line with company procedures
  • Document support cases in the company CRM
  • Coordinate with other departments
  • Pass customer feedback to the appropriate teams

Talablar

  • A customer-focused approach
  • Clear communication, including the ability to ask questions and listen carefully
  • Strong spoken and written English and Ukrainian at B2 level or above
  • At least intermediate English for communication with internal teams
  • Problem-solving ability and logical thinking
  • A results-focused, resilient approach under stress
  • Motivation to develop professionally and learn
  • Analytical thinking, multitasking ability, and empathy

Imtiyozlar

  • Work that contributes to the future of dentistry
  • A distinctive, friendly, and supportive professional environment
  • Ongoing opportunities for professional growth and development
  • A healthy balance between work and personal life
  • Comprehensive benefits, including 24 working days of annual leave
  • Medical insurance
  • Paid sick leave, including leave to care for a sick child
  • Maternity and paternity leave
  • Breakfast and lunch at the office
  • Comfortable office in UNIT.City
  • Free employee parking
  • Occasional business travel to Western Europe

O‘xshash ish o‘rinlari