LogoFresh Jobs Ahead
PVcase
PVcase
201 – 500 Xodimlar
EnergetikaKorxonaSaaS
PVcase quyosh energetikasi mutaxassislari uchun sanoat miqyosidagi va tijoriy fotovoltaik loyihalarni loyihalash hamda rejalashtirishni qo‘llab-quvvatlaydigan SaaS vositalarini ishlab chiqadi. Uning dasturiy ta’minoti muhandislar va loyihachilarga maydonlarni baholash, energiya ishlab chiqarishni modellashtirish va AutoCAD kabi integratsiyalar yordamida tom usti tizimlarini loyihalashda ko‘maklashib, loyihalarni yanada samarali va aniq ishlab chiqish imkonini beradi. Kompaniya energetika, korporativ dasturiy ta’minot va SaaS sohalari kesishgan nuqtada faoliyat yuritadi.
LinkedIn
Kompaniyadagi ish o‘rinlari

Customer Success Manager, Renewable Energy — Germany Remote

Guide renewable-energy customers through onboarding, adoption, renewal, and expansion. Help PVcase customers realize measurable value from its solar development software platform.

DEGermaniyaESIspaniya
36 500 € – 73 000 € / yil
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: nemischaTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Guide customers from onboarding through renewal
  • Report to the Head of Customer Success Management for EMEA
  • Manage high-touch and medium-touch customer accounts across Europe
  • Maintain engagement throughout every stage of the customer lifecycle
  • Support strong product adoption, net retention, and churn performance
  • Lead QBRs and EBRs to uncover business and strategic priorities and demonstrate product ROI
  • Build relationships with executive sponsors and customer decision-makers
  • Translate the PVcase multi-product suite’s value proposition into relevant customer outcomes worldwide
  • Partner with Sales, Product, and Marketing to deliver a consistent customer experience
  • Represent customer needs internally and advocate for them with senior leadership
  • Support process improvements and broader organizational growth initiatives
  • Visit customers in person occasionally

Talablar

  • At least two years of experience in Customer Success
  • Fluency in English and German; additional languages are advantageous
  • Experience in renewable energy or a related field is strongly preferred
  • Proven ability to build and maintain relationships across customer organizations
  • Strong communication abilities
  • Accurate forecasting skills and a clear understanding of the customer base
  • Skilled in conflict resolution and prioritizing work around customer objectives
  • Knowledge of customer metrics and the ability to analyze data for actionable insights
  • Proficiency with CRM software and other relevant tools
  • Salesforce and/or Gainsight experience is advantageous
  • Excellent written and verbal communication skills
  • Experience working remotely and availability during standard customer working hours
  • Startup or scale-up experience is preferred
  • Comfort working in rapidly changing environments and interest in continuous improvement
  • This role does not provide immigration-related employment support, including visa sponsorship or transfer

Imtiyozlar

  • Flexible benefits package with perks tailored to individual preferences
  • Choice of fully remote work or office access in Vilnius, Kaunas, or Barcelona
  • Flexible working hours
  • Half-day Fridays during summer
  • Comprehensive training and onboarding program
  • Access to international training programs
  • Substantial salary with regular increases
  • Regular office-based and after-hours team activities
  • Transparency around company performance and the salary framework
  • Extra paid vacation days for birthdays, volunteering, and other occasions

O‘xshash ish o‘rinlari