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General Dynamics Information Technology
General Dynamics Information Technology
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
General Dynamics Information Technology (GDIT) davlat tashkilotlari va mudofaa sohasidagi tashkilotlarga konsalting, raqamli modernizatsiya va ilovalar bo‘yicha xizmatlar taqdim etadi. Kompaniya faoliyati sun’iy intellekt, bulutli hisoblash, kiberxavfsizlik, yuqori unumdorlikdagi hisoblash va kvant texnologiyalari bilan bir qatorda logistika va ta’minot zanjirini boshqarish, razvedka hamda milliy xavfsizlik sohalaridagi muhim dasturlarni qamrab oladi. Shuningdek, kompaniya konsalting, sog‘liqni saqlash va logistika yo‘nalishlarida faoliyat yuritadi, ishga yollash jarayonlarida esa xilma-xil jamoalar va xodimlar farovonligiga e’tibor qaratadi. GDIT’dagi lavozimlar ilg‘or texnologiyalarni davlat sektori va milliy xavfsizlikka oid murakkab muammolarga tatbiq etishga qiziqadigan mutaxassislarga mos kelishi mumkin.
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Kompaniyadagi ish o‘rinlari

Customer Service Representative — Hybrid in Bossier City

Support GDIT’s federal contact center by handling inbound and outbound calls, researching customer concerns, and sharing accurate information and solutions. The role combines contact center coverage with onsite training and a hybrid work environment.

USAmerika Qo‘shma ShtatlariLALuizianaTXTexas
15 $ – 20 $ / soat
GibridTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Take incoming client calls and provide accurate information.
  • Investigate customer concerns, identify answers, and explain information or alternative solutions.
  • Make outbound service or satisfaction calls when needed.
  • Use call guides and collect and verify required details.
  • Attend training on phone skills and program information.
  • Follow service, customer care, documentation, and scheduling standards.
  • Maintain phone coverage throughout contact center operating hours.
  • Handle clerical and administrative tasks as assigned.
  • Contribute to a contact center supporting a large federal government contract.

Talablar

  • High school diploma or GED.
  • At least one year of customer service or telephone experience.
  • Experience using fax machines, computer software, and telephone technology.
  • Willingness and ability to work and train onsite when required.
  • Access to high-speed wired internet.
  • A quiet, distraction-free work environment.
  • Ability to pass criminal background, drug, and credit checks.
  • Willingness and ability to work the first 90 days without absences.
  • Residency in Louisiana or Texas, within approximately 60 miles of the facility applied to.
  • At least one year of call center experience is highly preferred.
  • Desktop or laptop setup and basic software installation experience is preferred.
  • Intermediate proficiency with Google Chrome or Microsoft Edge is preferred.
  • Ability to use multiple monitors, multitask, and speak while typing.
  • Ability to work independently with limited supervision.
  • A security clearance is not required.
  • U.S. citizenship is not required.

Imtiyozlar

  • Competitive pay and benefits.
  • Hybrid work with opportunities to work from home.
  • Medical plan choices, including some with Health Savings Accounts.
  • Dental plan choices.
  • Vision coverage.
  • 401(k) with pre-tax and post-tax contribution options and company matching.
  • Flexible workweeks where available.
  • Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.
  • Short- and long-term disability coverage.
  • Life insurance.
  • Accidental death and dismemberment insurance.
  • Personal accident insurance.
  • Critical illness insurance.
  • Business travel and accident insurance.

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LogistikaOziq-ovqat va ichimliklarSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariALAlabamaNCShimoliy KarolinaPAPensilvaniyaTXTexas
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KonsaltingLogistikaSayohat
USAmerika Qo‘shma ShtatlariCAKaliforniyaFLFloridaILIllinoysMAMassachusetsMIMichiganNENebraskaNVNevadaNJNyu-JersiNCShimoliy KarolinaOHOgayoSCJanubiy KarolinaTXTexasVAVirjiniyaWAVashington
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GibridTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

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