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General Dynamics Information Technology
General Dynamics Information Technology
H1B वीज़ा प्रायोजकपरामर्शलॉजिस्टिक्सस्वास्थ्य सेवा
General Dynamics Information Technology (GDIT) सरकारी और रक्षा संगठनों को परामर्श, डिजिटल आधुनिकीकरण और एप्लिकेशन सेवाएँ प्रदान करती है। इसका कार्य कृत्रिम बुद्धिमत्ता, क्लाउड कंप्यूटिंग, साइबर सुरक्षा, उच्च-प्रदर्शन कंप्यूटिंग और क्वांटम तकनीकों के साथ-साथ लॉजिस्टिक्स और आपूर्ति शृंखला प्रबंधन, खुफिया और मातृभूमि सुरक्षा से जुड़े महत्वपूर्ण कार्यक्रमों तक फैला हुआ है। कंपनी परामर्श, स्वास्थ्य सेवा और लॉजिस्टिक्स क्षेत्रों में भी काम करती है, तथा इसकी भर्ती पहलों में विविध टीमों और कर्मचारियों के कल्याण पर जोर दिया जाता है। GDIT की भूमिकाएँ उन पेशेवरों के लिए उपयुक्त हो सकती हैं जो उभरती तकनीकों को जटिल सार्वजनिक क्षेत्र और राष्ट्रीय सुरक्षा चुनौतियों पर लागू करने में रुचि रखते हैं।
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कंपनी की नौकरियाँ

Customer Service Representative — Hybrid in Bossier City

Support GDIT’s federal contact center by handling inbound and outbound calls, researching customer concerns, and sharing accurate information and solutions. The role combines contact center coverage with onsite training and a hybrid work environment.

USसंयुक्त राज्यLAलुइज़ियानाTXटेक्सास
$15 – $20 / घंटा
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विवरण

  • Take incoming client calls and provide accurate information.
  • Investigate customer concerns, identify answers, and explain information or alternative solutions.
  • Make outbound service or satisfaction calls when needed.
  • Use call guides and collect and verify required details.
  • Attend training on phone skills and program information.
  • Follow service, customer care, documentation, and scheduling standards.
  • Maintain phone coverage throughout contact center operating hours.
  • Handle clerical and administrative tasks as assigned.
  • Contribute to a contact center supporting a large federal government contract.

आवश्यकताएँ

  • High school diploma or GED.
  • At least one year of customer service or telephone experience.
  • Experience using fax machines, computer software, and telephone technology.
  • Willingness and ability to work and train onsite when required.
  • Access to high-speed wired internet.
  • A quiet, distraction-free work environment.
  • Ability to pass criminal background, drug, and credit checks.
  • Willingness and ability to work the first 90 days without absences.
  • Residency in Louisiana or Texas, within approximately 60 miles of the facility applied to.
  • At least one year of call center experience is highly preferred.
  • Desktop or laptop setup and basic software installation experience is preferred.
  • Intermediate proficiency with Google Chrome or Microsoft Edge is preferred.
  • Ability to use multiple monitors, multitask, and speak while typing.
  • Ability to work independently with limited supervision.
  • A security clearance is not required.
  • U.S. citizenship is not required.

लाभ

  • Competitive pay and benefits.
  • Hybrid work with opportunities to work from home.
  • Medical plan choices, including some with Health Savings Accounts.
  • Dental plan choices.
  • Vision coverage.
  • 401(k) with pre-tax and post-tax contribution options and company matching.
  • Flexible workweeks where available.
  • Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.
  • Short- and long-term disability coverage.
  • Life insurance.
  • Accidental death and dismemberment insurance.
  • Personal accident insurance.
  • Critical illness insurance.
  • Business travel and accident insurance.

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