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Signpost
Signpost
51 – 200 Xodimlar
KonsaltingMahsuldorlikMarketing
Signpost provides live receptionist services for small businesses, with a focus on home service providers such as electricians, plumbers, and HVAC contractors. Its answering service helps teams handle incoming calls, schedule appointments, and manage messages, so business owners can stay focused on their work while keeping customer inquiries moving.
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Kompaniyadagi ish o‘rinlari

Customer Support Specialist at Signpost

Support plumbers, HVAC companies, electricians, and roofers who use SignpostAI. Troubleshoot calls, texting, websites, billing questions, and other customer issues.

USAmerika Qo‘shma ShtatlariTXTexas
45 000 $ – 55 000 $ / yil
GibridTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Respond promptly and courteously to customer calls, emails, and chats
  • Diagnose issues with AI answering
  • Resolve feedback and complaints about the live receptionist
  • Correct call routing issues and clarify how call flows work
  • Assist with SMS and A2P 10DLC questions, including registration status and texting rules
  • Help customers with website and marketing questions
  • Address general billing questions and direct invoice or payment inquiries to the appropriate team
  • Explain technical topics in straightforward language
  • Record each customer interaction, issue, and resolution in HubSpot
  • Escalate complex problems and follow through until they are resolved
  • Spot recurring issues and share them with the team
  • Create and maintain support guides, workflows, and best practices
  • Coordinate with Customer Success Managers and Builders

Talablar

  • Preferably 1–2 years in customer support, customer service, SaaS support, or a similar customer-facing role
  • Comfort learning new systems and processes quickly
  • Communicate clearly and warmly by phone and in writing
  • Work collaboratively and bring a service-minded approach
  • Show patience and empathy, especially with frustrated or stressed customers
  • Stay organized and attentive to detail
  • Manage multiple customer issues and prioritize effectively
  • Take initiative and own problems through resolution
  • Adapt to a fast-moving startup where priorities may change
  • Available for a rotating weekend on-call shift approximately once a month
  • Bonus: experience with HubSpot, Aircall, Slack, or other CRM, phone, or help desk tools
  • Bonus: familiarity with home service businesses, phone systems, or business texting

Imtiyozlar

  • Annual salary of $45,000–$55,000
  • Hybrid schedule at the Austin-area office: two days onsite and three days remote
  • Medical, dental, and vision coverage
  • Paid time off and holidays
  • Training, mentorship, and opportunities to grow
  • Opportunity to contribute in a growing startup
  • Snacks and drinks at the office

O‘xshash ish o‘rinlari

MaintainX

Customer Success Manager, Asset Intelligence

MaintainX
501 – 1 000 Xodimlar
Ishlab chiqarishKorxonaSaaS
USAmerika Qo‘shma ShtatlariCOKoloradoNCShimoliy KarolinaTXTexas
63 700 $ – 95 700 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri
IoT

Guide industrial and frontline customers as they adopt MaintainX asset intelligence tools. Connect equipment data and predictive maintenance insights to measurable operational outcomes.

Ochish
Technogym

Customer Success and Digital Account Specialist, Florida Remote

Technogym
1 001 – 5 000 Xodimlar
H1B vizasi homiysiFarovonlikFitnesTibbiy sug‘urta
USAmerika Qo‘shma ShtatlariFLFlorida
80 000 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Grow adoption, sales, and retention for Technogym’s Mywellness platforms. Lead digital product training, implementation support, webinars, and client onboarding across South Florida.

Ochish
Inspectorio

Senior Lead Customer Success Manager, Remote US

Inspectorio
201 – 500 Xodimlar
Ishlab chiqarishLogistikaOziq-ovqat va ichimliklar
USAmerika Qo‘shma Shtatlari
87 506 $ – 120 000 $ / yil
MasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri
BigQueryBulutGoogle Cloud Platform

Lead enterprise customer implementations and growth for Inspectorio’s AI-powered supply chain platform. Oversee technical escalations, business analysis, and customer success initiatives.

Ochish
Hypori

Senior Android Engineer

Hypori
51 – 200 Xodimlar
KonsaltingMudofaaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariTXTexas
180 000 $ – 195 000 $ / yil
MasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
AndroidAWSAzureBulutDaggerGradleJavaJUnitKotlinLinuxUnix

Build secure enterprise Android applications at Hypori, a cybersecurity SaaS company. Develop Kotlin features, automated tests, and software delivered to on-premises and public cloud environments through agile CI/CD.

Ochish
Employer Direct Healthcare

Senior Manager, Client Success Strategy & Operations — Employer Direct Healthcare, New York City (Hybrid)

Employer Direct Healthcare
201 – 500 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaSug‘urta
USAmerika Qo‘shma ShtatlariNYNyu-York
165 000 $ – 180 000 $ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Lead strategy and operations for Lantern’s Client Success team, supporting a specialty care platform that connects members with leading specialists. Drive planning, forecasting, retention, and account growth.

Ochish