TDCX
TDCX
TDCX kompaniyalarga mijozlari bilan bir nechta kanallar orqali muloqot qilish va ularga xizmat ko‘rsatishda yordam berishga mo‘ljallangan mijozlar tajribasi yechimlarini taqdim etadi. Uning xizmatlari xavfsiz va maxfiylikni hisobga oladigan xabar almashishga e’tibor qaratadi, shu bilan birga muloqotlarni tartibli va qulay saqlashga yordam beradigan hamjamiyat ishtiroki hamda guruh suhbatlarini qo‘llab-quvvatlaydi. Kompaniya profili mijozlar tajribasi, kommunikatsiya xizmatlari va tegishli biznesni qo‘llab-quvvatlash operatsiyalaridagi imkoniyatlarni izlayotgan mutaxassislar uchun qiziqarli bo‘lishi mumkin.

Customer Service Representative at TDCX in Singapore

TDCX is hiring a Customer Service Representative for its Singapore-based onsite team. The role handles customer inquiries, resolves issues across communication channels, and supports strong customer experiences.

Tavsif

  • Support customers through relevant communication channels
  • Assess customer needs, investigate existing issues, and develop appropriate solutions
  • Resolve uncertainty and work toward first-contact resolution
  • Coordinate with service partners and internal teams to close cases in line with service standards
  • Share practical feedback on tools, resources, procedures, and guidelines to improve workflows and customer experience
  • Follow established procedures to deliver consistent, satisfaction-focused service
  • Develop lasting customer relationships by providing attentive, proactive support
  • Complete additional duties assigned by management within the employment category and contribute to the effective implementation, maintenance, and continuous improvement of TDCX’s Quality Management System

Talablar

  • A Diploma or higher qualification, including Advanced or Higher Diploma, Graduate Diploma, Bachelor’s, Post Graduate Diploma, Professional Degree, or Master’s Degree in any field
  • Around two years of relevant experience is preferred, while fresh graduates are welcome to apply
  • Strong time management skills and the drive to exceed expectations
  • Ability to manage multiple tasks and tailor responses and actions using customer-provided information
  • Clear communication, active listening, empathy, and professional phone etiquette
  • Comfort using computers and multiple systems, with the adaptability to learn new tools
  • Excellent spoken and written English, plus proficiency in the language used by the supported market

Imtiyozlar

  • Competitive remuneration with additional perks
  • Comprehensive medical, insurance, and social security coverage
  • High-quality workplace facilities
  • Employee activities and recognition programs
  • Structured learning and development opportunities for career progression
  • Supportive workplace culture focused on future growth
  • Convenient location with direct public transport connections
  • Flexible working arrangements
  • Guidance and mentoring from experienced colleagues
  • The chance to work for a global company recognized as an award-winning employer

O‘xshash ish o‘rinlari

Talking Rain Beverage Co®, makers of Sparkling Ice

Freelance Packaging Designer, AI-Assisted Concepts

Talking Rain Beverage Co®, makers of Sparkling Ice
201 – 500 Xodimlar
KonsaltingLogistikaMarketing

Create AI-assisted label and packaging concepts for Talking Rain beverage brands, from rapid mockups to concept boards. Prepare work for client review and handoff to the internal design team or agency for production.

Ochish
Natera

Clinical Review RN, Oncology AI

Natera

Review complex oncology cases and assess AI-generated classifications, clinical documentation, and payer coverage criteria. Partner with product and technical teams to validate and improve AI-supported workflows.

Ochish
F

Head of Teaching – AI and Future Skills

Franklin Institute of Applied Sciences / Pioneer People GmbH
11 – 50 Xodimlar
B2BTa’lim

Lead remote teaching operations across Germany, guiding teams and setting standards for quality, curriculum design, and scalable learning programs. Shape AI-focused education and improve processes using participant feedback, performance data, and emerging technology opportunities.

Ochish
Worldwide Clinical Trials

AI Forward Deployed Engineer, Commercial

Worldwide Clinical Trials

Build AI solutions with Databricks, Salesforce, and large language models for Worldwide Clinical Trials’ commercial teams. Improve prospecting, proposals, bids, and pipeline decisions in a remote role available in eligible U.S. states.

Ochish