Talent Acquisition Specialist – Technical Recruiting
Fluent Trade Technologies51 – 200 Xodimlar
Fintex
Recruit technical talent for Fluent Trade Technologies’ global teams, coordinating hiring across the EU, Ukraine, and the Philippines.
Ochish
Solace bemorlar va ularning oilalariga sog‘liqni saqlash tizimida yo‘l topishga yordam beradigan tibbiy ko‘mak kompaniyasidir. Kompaniya shifokorlar, hamshiralar va boshqa tibbiyot mutaxassislarini o‘z ichiga olgan malakali maslahatchilar ko‘magini taqdim etadi. Shaxsiylashtirilgan telefon va video maslahatlar orqali Solace tibbiy yordamni rejalashtirish, tibbiyot xodimlari bilan muloqot qilish, surunkali kasalliklarni boshqarish, sug‘urta masalalarini hal etish va tibbiy hujjatlarni to‘ldirish kabi vazifalarda yordam beradi. Uning ko‘mak xizmatlari Medicare va Medicare Advantage rejalari tomonidan qoplanadi, bu bemorlarga davolanish jarayonining barcha bosqichlarida amaliy yo‘l-yo‘riq olish imkonini beradi.
Customer Experience Representative — U.S. Remote
Support Solace’s U.S. patients and advocates through phone, email, and chat. Troubleshoot issues, assist new clients, and help improve the healthcare support experience.
Tavsif
- Assist patients and advocates through phone, email, and chat
- Confirm appointments and investigate complex support issues
- Create practical solutions for client and advocate concerns
- Guide new clients through their initial experiences with Solace
- Collect and track feedback to strengthen the customer experience and platform
- Learn and apply Solace’s systems, tools, and technology
- Build trusted relationships with clients and advocates
- Document reported issues with clear, detailed notes
- Resolve client and advocate questions to their satisfaction
- Work one of three shifts: 5:00 AM–2:00 PM PT, 7:00 AM–4:00 PM PT, or 9:00 AM–6:00 PM PT
Talablar
- Based in the United States
- Authorized to work in the United States without requiring current or future work-permit sponsorship from Solace
- Empathetic and confident managing difficult conversations by phone, email, or chat
- Detail-oriented and effective in fast-paced situations
- Comfortable working with computers and learning new tools quickly
- Able to troubleshoot basic browser and phone issues
- Skilled at developing creative solutions to problems
- Open to giving and receiving feedback
- Able to work effectively with people from diverse backgrounds
- Capable of building rapport quickly and resolving complex issues with upset clients
- Flexible and willing to provide assistance as needed
- Collaborative team member with a proactive, get-it-done approach
- Bachelor’s degree required
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