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American Consumer Credit Counseling
American Consumer Credit Counseling
51 – 200 Xodimlar
MoliyaNotijoratTa’lim
American Consumer Credit Counseling jismoniy shaxslar va oilalarga ta’minlanmagan qarzlarini tartibga solish, kredit holatini yaxshilash va yanada barqaror moliyaviy ahvol yaratishda yordam berishga yo‘naltirilgan notijorat tashkilotdir. Uning xizmatlari qatoriga shaxsiy kredit maslahati, qarzni boshqarish rejalari, qarzlarni birlashtirish va kelishuv asosida hal etish bo‘yicha yo‘l-yo‘riq, bankrotlik maslahati, uy-joy maslahati, shuningdek seminarlar va vebinarlar orqali moliyaviy ta’lim berish kiradi. Tashkilot onlayn portal va mobil ilova kabi raqamli vositalar orqali ham mijozlarni qo‘llab-quvvatlaydi hamda amaliy budjet tuzish bo‘yicha tavsiyalarni jamoatchilik bilan ishlash va bankrotlikka muqobil variantlar haqidagi ta’lim bilan uyg‘unlashtiradi.
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Kompaniyadagi ish o‘rinlari

Client Success Team Supervisor (Remote, Oregon)

Lead the client success team serving Debt Management Program clients. Own service quality, retention, coaching, and operational performance for a mission-driven credit counseling organization.

USAmerika Qo‘shma ShtatlariOROregonMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Oversee daily operations for the Client Success Management Team
  • Coach Client Success Managers through ongoing guidance, support, and performance feedback
  • Handle escalated client concerns and service issues
  • Track call abandonment, task turnaround, and client satisfaction trends
  • Assign team projects and monitor their progress
  • Create and maintain standard operating procedures and best practices
  • Perform call monitoring and quality assurance reviews
  • Lead onboarding and coordinate training and development activities
  • Support performance evaluations, coaching meetings, and quarterly reviews
  • Contribute to interviews, hiring, and employee development programs
  • Test internal systems and software releases and provide feedback
  • Refine operational workflows to improve the client experience
  • Process payroll and administer time-off requests
  • Promote accountability, team morale, and continuous improvement
  • Recommend and test improvements to Debt Management Program tools, workflows, and procedures
  • Act as department leader when the Operations Manager is unavailable
  • Earn the PFE Debt Management Professional Certification within six months of hire
  • Complete additional responsibilities as assigned

Talablar

  • Associate degree or equivalent professional experience
  • At least three years of customer service experience, preferably in financial services or a call center
  • At least one year of supervisory or team leadership experience
  • PFE Debt Management Professional Certification required within six months of hire
  • Demonstrated ability to lead, coach, and develop teams
  • Excellent verbal and written communication skills
  • Strong conflict resolution and critical thinking abilities
  • Effective time management and organizational skills
  • Proficiency with Microsoft Office and client management systems
  • Ability to interpret performance data and identify actionable trends
  • Ability to build team motivation, accountability, and a positive culture

Imtiyozlar

  • Comprehensive medical, dental, and vision insurance
  • Medical and dependent Flexible Spending Accounts
  • Short- and long-term disability and life insurance
  • 401(k) retirement plan with company matching
  • Paid time off and paid holidays
  • Remote work flexibility
  • Professional development and training opportunities
  • Supportive team environment with a mission-driven culture

O‘xshash ish o‘rinlari

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Xodimlar
LogistikaMehmondo‘stlikSog‘liqni saqlash
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaTarjimon

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Ochish
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Xodimlar
KonsaltingLogistikaMarketing
PHFilippin
45 000 ₱ / oy
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaRahbar yordamchisi

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ochish