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Floowi Inc
Floowi Inc
11 – 50 Xodimlar
KonsaltingMarketingXodimlarni yollash
Floowi Inc tez rivojlanayotgan agentliklarga Lotin Amerikasidagi masofadan ishlovchi mutaxassislar yordamida jamoalar tuzishda ko‘maklashadigan iste’dodlarni autsorsing qilish kompaniyasidir. Uning asosiy yo‘nalishlariga marketing, dizayn va mahsulot rollari kiradi; bunda madaniy moslik, aniq muloqot va nomzodlarni samarali joylashtirishga alohida e’tibor beriladi. Floowi moslashuvchan shartnomalarni taklif qiladi hamda mijozlar bilan tuziladigan shartnomalar va ish haqi to‘lovlarini boshqaradi, shu orqali agentliklarga ishga yollash jarayonlarini soddalashtirgan holda jamoalarini kengaytirishning amaliy usulini taqdim etadi.
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Kompaniyadagi ish o‘rinlari

Client Success Manager, Digital Marketing - Latin America Remote

Manage client relationships, delivery coordination, performance reporting, and retention for a U.S.-based digital marketing agency. This full-time remote role is open across Latin America and follows U.S. working hours.

ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Act as the primary contact for assigned client accounts
  • Develop trusted relationships with client stakeholders
  • Lead onboarding and project kickoffs by confirming scope, timelines, deliverables, and success criteria
  • Coordinate with the Project Manager to keep work on schedule, within scope, and aligned with expectations
  • Assess deliverables against client requirements and raise quality issues
  • Manage client communications covering project status, milestones, and updates
  • Track and report weekly, monthly, and quarterly metrics such as leads, cost per lead, sales, ROI, and campaign results
  • Turn performance data into clear client presentations and recommend next steps
  • Spot underperforming areas and provide targeted recommendations
  • Manage client escalations with relevant context and a proposed resolution
  • Find upsell and cross-sell opportunities and develop the internal case for Sales
  • Maintain internal processes, workflows, and client playbooks
  • Use AI tools to make client communication, reporting, and account management more efficient

Talablar

  • Prior experience in a client-facing position at a marketing or digital agency
  • Strong knowledge of digital marketing concepts and terminology, including paid media, content, creative, and performance measurement
  • A solid working foundation in digital marketing
  • Demonstrated ability to manage client relationships from onboarding through retention
  • Skill in interpreting campaign data and turning findings into clear client narratives
  • Experience coordinating internal delivery teams and using project management tools; Teamwork experience is a plus
  • Professional or native-level English proficiency, at C1 or above, in writing and conversation
  • A retention-focused approach combined with commercial awareness of expansion opportunities
  • Highly organized, proactive, and dependable in managing priorities
  • Confidence holding both internal teams and clients accountable

Imtiyozlar

  • Remote-first working arrangement
  • Work from anywhere in Latin America
  • Full-time schedule aligned with U.S. hours
  • Training provided

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