Maximus
Maximus
Maximus davlat idoralariga sog‘liqni saqlash, ijtimoiy xizmatlar, mudofaa, milliy xavfsizlik va fuqarolik xizmatlari sohalaridagi muhim davlat dasturlarini amalga oshirish va modernizatsiya qilishda yordam beradi. Kompaniya faoliyati sun’iy intellekt va tahlil, bulutli texnologiyalar va kiberxavfsizlik, raqamli platformalar, aloqa markazlari, muvofiqlikni aniqlash va ro‘yxatdan o‘tkazish tizimlari, klinik xizmatlar, Medicaid uchun korporativ yechimlar, konsalting va dastur operatsiyalarini qamrab oladi. Federal, shtat va mahalliy darajadagi mijozlarni qo‘llab-quvvatlaydigan jamoalari bilan Maximus odamlarga davlat xizmatlaridan foydalanishni va idoralarga o‘z maqsadlariga erishishni yaxshilash uchun texnologiyani amaliy ijro tajribasi bilan uyg‘unlashtiradi.

Bilingual Russian Customer Service Representative - New York Remote

Support New York residents with healthcare enrollment, coverage updates, translations, and eligibility questions in a remote customer service role with Maximus. Handle applications and inbound and outbound contacts while maintaining accurate records and protecting caller confidentiality.

Tavsif

  • Handle incoming calls from consumers, prospective enrollees, and enrollment assistants
  • Manage inbound and outbound customer contacts effectively
  • Record and track inquiries in the required systems
  • Complete telephone-based healthcare coverage applications, including tax household and income details, eligibility decisions, and health plan enrollment
  • Direct or refer consumers to the appropriate organizations
  • Process life event changes, demographic updates, disenrollment requests, and special enrollment periods
  • Send requested materials by mail, email, or download
  • Arrange translation support for callers who do not speak English
  • Escalate calls and unresolved issues to designated staff
  • Participate in meetings and training while keeping program and system knowledge current
  • Protect confidential information and follow privacy policies
  • Meet quality assurance standards and other key performance measures
  • Follow established workplace safety requirements
  • Remain seated or stationary for extended periods
  • Occasionally lift, carry, or move items weighing up to 25 pounds
  • Complete additional duties assigned by management

Talablar

  • A high school diploma or GED plus at least six months of relevant professional experience, or an equivalent combination of education and experience
  • Proficiency in English and Mandarin, Cantonese, or Russian, or proficiency in both Spanish and Haitian Creole
  • Fluent spoken, written, and translation ability in Russian and English
  • Residence within 100 miles of New York, NY
  • Strong data-entry and telephone communication skills
  • Excellent organizational, interpersonal, written, and verbal communication abilities
  • Comfort working effectively in a fast-paced environment
  • Ability to complete multiple complex tasks simultaneously
  • Ability to work both independently and as part of a team
  • Previous experience with computers, telephone systems, and headsets is preferred
  • Previous customer service experience is preferred
  • Internet service with speeds of at least 20 Mbps
  • A Wi-Fi connection or Category 5 or 6 Ethernet patch cable connected to the home router
  • Current and permanent residence in the continental United States

Imtiyozlar

  • Performance-based annual bonus opportunities
  • Medical, dental, vision, prescription, and partially funded HSA plans
  • Life insurance coverage
  • Discounts on auto, home, renters, and pet insurance
  • 401(k) retirement savings plan with company matching
  • Paid time off, holidays, and sick leave
  • Short- and long-term disability coverage
  • Employee Assistance Program supporting physical, emotional, and financial wellness
  • Employee recognition platform
  • Tuition reimbursement
  • Employee perks and discounts
  • Maximus wellness programs and resources
  • Paid comprehensive training
  • Professional development through training programs, workshops, and conferences

O‘xshash ish o‘rinlari

Talking Rain Beverage Co®, makers of Sparkling Ice

Freelance Packaging Designer, AI-Assisted Concepts

Talking Rain Beverage Co®, makers of Sparkling Ice
201 – 500 Xodimlar
KonsaltingLogistikaMarketing

Create AI-assisted label and packaging concepts for Talking Rain beverage brands, from rapid mockups to concept boards. Prepare work for client review and handoff to the internal design team or agency for production.

Ochish
Natera

Clinical Review RN, Oncology AI

Natera

Review complex oncology cases and assess AI-generated classifications, clinical documentation, and payer coverage criteria. Partner with product and technical teams to validate and improve AI-supported workflows.

Ochish
F

Head of Teaching – AI and Future Skills

Franklin Institute of Applied Sciences / Pioneer People GmbH
11 – 50 Xodimlar
B2BTa’lim

Lead remote teaching operations across Germany, guiding teams and setting standards for quality, curriculum design, and scalable learning programs. Shape AI-focused education and improve processes using participant feedback, performance data, and emerging technology opportunities.

Ochish
Worldwide Clinical Trials

AI Forward Deployed Engineer, Commercial

Worldwide Clinical Trials

Build AI solutions with Databricks, Salesforce, and large language models for Worldwide Clinical Trials’ commercial teams. Improve prospecting, proposals, bids, and pipeline decisions in a remote role available in eligible U.S. states.

Ochish