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Unit4
Unit4
1001 – 5000 Zaposleni
Sponzor vizuma za kvalificirane delavcePodjetjeSaaSUmetna inteligenca

Unit4 razvija poslovno programsko opremo v oblaku za organizacije, katerih delo temelji na ljudeh, storitvah in sodelovanju. Njegov portfelj obsega načrtovanje virov podjetja (ERP), upravljanje človeškega kapitala (HCM), finančno načrtovanje in analizo (FP&A), finančno upravljanje ter procese od vira do pogodbe (S2C), z aplikacijami za podjetja za strokovne storitve, organizacije javnega sektorja, neprofitne organizacije in visokošolske ustanove.

Unit4 s povezovanjem finančnih, kadrovskih in projektno-upravljavskih zmogljivosti z orodji, ki uporabljajo umetno inteligenco, ekipam pomaga poenostaviti operativno delo in sprejemati bolj premišljene odločitve. Platforma je zasnovana za poslovne vodje, vključno z glavnimi finančnimi direktorji, direktorji za človeške vire in direktorji informatike, ki potrebujejo jasnejši vpogled v uspešnost, bolj povezane delovne tokove in prilagodljivost pri razvoju svojih organizacij.

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Delovna mesta v podjetju

Customer Success Manager at Unit4 (Portugal, Remote)

Help service organizations get lasting value from Unit4 ERP by improving adoption, retention, and business outcomes. Identify expansion opportunities and guide customers toward their strategic goals.

PTPortugalska
38.184 € – 44.689 € / leto
Na daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank
ERPOblak

Opis

  • Represent customer needs and advocate for customers within Unit4.
  • Use customer insights to improve outcomes and the customer experience.
  • Help customers realize value and achieve their desired business outcomes.
  • Help customers maximize the return on their Unit4 investment.
  • Improve product adoption and maturity through success plans, guidance, and value-adding customer engagements.
  • Identify qualified upsell and cross-sell opportunities with Sales.
  • Serve as the main Customer Success contact for customers.
  • Spot and manage risks proactively to support retention.
  • Create and maintain customer success plans tied to strategic goals, milestones, and expected outcomes.
  • Lead executive business reviews and strategic discussions with C-level stakeholders and customer management teams.
  • Share customer goals, challenges, product needs, and value drivers with Product, R&D, Support, and Sales.
  • Manage retention and churn across the customer portfolio.
  • Encourage adoption and effective use of the Success4U program.

Zahteve

  • Build strong customer relationships that support recurring revenue retention, expansion through Customer Success Qualified Leads (CSMQLs), and successful customer outcomes.
  • Communicate clearly and manage customer relationships effectively.
  • Fluent spoken and written English.
  • Swedish, Dutch, German, or French language skills are an advantage.
  • Communicate clearly and bring professional presence, empathy, and enthusiasm.
  • Influence others and build trust to lead effectively.
  • Experience in a customer-facing role focused on customer value and business outcomes in a cloud software environment.
  • Technical literacy and familiarity with customer engagement technologies, practices, and trends.
  • Experience in ERP, HCM, or financial planning software is an advantage.
  • Able to travel as needed, up to 20%.
  • Customer projects and access to sensitive customer data may require security clearance and background checks.
  • Meet applicable right-to-work and local legal requirements.

Ugodnosti

  • Flexible paid time off policy.
  • Remote working opportunities.
  • Global Wellbeing Days.
  • Opportunities for growth.
  • Tools and guidance for professional development.
  • Talented colleagues, role models, and mentors.
  • Sustainability initiatives, including the Environmental, Social, and Governance strategy and Act4Good programme.
  • A safe and inclusive work environment.
  • Employee Resource Groups open to everyone.

Sorodna delovna mesta

Unit4

Customer Success Manager, Dutch and Swedish Speaking

Unit4
1001 – 5000 Zaposleni
Sponzor vizuma za kvalificirane delavcePodjetjeSaaSUmetna inteligenca
PTPortugalska
38.184 € – 44.689 € / leto
Na daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaZahtevani Jezik: nizozemščinaZahtevani Jezik: švedščinaUspeh strankVodja uspeha strank
ERPOblak

Partner with Unit4 ERP customers to achieve business goals and get more from their cloud software. Improve adoption and retention while identifying opportunities to expand customer accounts.

Odpri
Syndigo

Strateški vodja uspeha strank, zdravstvo in medicinski pripomočki — delo na daljavo iz Portugalske

Syndigo
1001 – 5000 Zaposleni
Sponzor vizuma H1BLogistikaSvetovanjeTrženje
PTPortugalskaNa daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank

Vodite strateški uspeh strank v zdravstvu in industriji medicinskih pripomočkov s Syndigovo platformo za podatke o izdelkih. Spodbujajte uporabo, ohranjanje strank, širitev sodelovanja in skladnost pri ključnih računih.

Odpri