Resolv Global
Resolv Global
51 – 200 Zaposleni
B2BSvetovanjeZaposlovanje
Resolv Global je podjetje za BPO in kadrovske storitve, ki podjetjem pomaga zagotavljati podporo strankam, tehnično podporo in zaledne poslovne operacije v velikem obsegu. Njegove večjezične ekipe delujejo v šestih centrih za izvajanje storitev in na oddaljenih lokacijah, podpirajo več kot 18 jezikov ter zagotavljajo hibridne modele dela, delo od doma in storitve, ki so na voljo 24 ur na dan, vse dni v tednu. Podjetje združuje strokovno znanje o delovni sili s tehnologijo, da poslovnim strankam, vključno z organizacijami s seznama Fortune 500, pomaga oskrbovati stranke na mednarodnih trgih.

Bilingual Customer Service Representative (Mexico, Remote)

Provide customer service for US-based operations from home in Mexico, supporting international teams. Handle customer interactions across multiple systems.

Opis

  • Support expanding customer service operations for US-based clients
  • Manage inbound and/or outbound customer interactions
  • Use multiple systems effectively in a fast-paced service environment
  • Complete each hiring stage, including resume review, a pre-screen questionnaire, a one-way video interview, a pre-screen interview, live interviews, and a background check
  • Work remotely from home with international customer service teams

Zahteve

  • Prior experience in a US BPO or call center
  • Excellent spoken and written English
  • Strong customer service and communication abilities
  • Experience managing inbound and/or outbound customer interactions
  • Able to multitask and work efficiently across multiple systems
  • Professional, dependable, and detail-oriented
  • Comfortable working in a structured remote setting
  • Windows 11 PC required; Macs are not supported
  • 16 GB RAM
  • Two monitors
  • Webcam and headset
  • i5 processor or higher
  • Fiber internet with a wired Ethernet connection
  • Backup power solution
  • Microsoft Teams and Office 365
  • Submit a resume in English
  • Successful completion of an applicable background check may be required
  • Complete every stage of the hiring process
  • Experience in customer support, healthcare support, technical support, billing, sales support, appointment scheduling, collections, administrative support, live chat or email support, retention or escalations, or call center/BPO environments

Ugodnosti

  • Paid weekly in arrears
  • Full pay for training
  • Fully remote work from home
  • Independent contractor arrangement

Sorodna delovna mesta

GFN

Senior Software Engineer, Machine Learning

GFN
201 – 500 Zaposleni
E-trgovinaFintechSaaS

Build backend infrastructure and AI-enabled learning products for GFN, a German education provider. Develop scalable educational platforms with a focus on robust software architecture and practical machine learning.

Odpri
OPENLANE

Senior iOS Engineer, AI-First

OPENLANE
1001 – 5000 Zaposleni
Avtomobilska industrijaB2BTržnica

Build AI-assisted iOS apps for buyers and sellers in OPENLANE’s digital vehicle marketplace. Guide SwiftUI and UIKit architecture, testing, releases, and collaboration with Android and other teams.

Odpri
Ambush

Senior Data Scientist / ML Engineer

Ambush

Build forecasting, optimization, and AI solutions at Ambush, an engineering and strategy consultancy. Develop secure Python services and take machine learning systems into production.

Odpri