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NCR Atleos
NCR Atleos
FintechÎntreprindereServicii bancare
NCR Atleos dezvoltă tehnologii financiare de autoservire pentru bănci, instituții financiare și comercianți cu amănuntul din întreaga lume. Produsele și serviciile sale includ bancomatul ca serviciu, software pentru bancomate, operațiuni de bancomate gestionate, acces la numerar fără card și retrageri de numerar prin telefonul mobil. Prin combinarea infrastructurii pentru bancomate, a software-ului și a externalizării end-to-end, compania ajută organizațiile să extindă accesul la numerar, simplificând în același timp operațiunile și îmbunătățind experiența clienților. NCR Atleos operează o rețea globală independentă de bancomate și colaborează cu sectoarele bancar, fintech și al tehnologiei pentru întreprinderi.
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Locurile de muncă ale companiei

Remote Field Service Technician – ATMs and POS | NCR Atleos

Field Service Technician responsible for installing, maintaining, and repairing ATMs, PCs, and POS systems for NCR Atleos. Provides customer service and travels throughout Paraíba.

BRBraziliaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: portughezăInginer de teren

Descriere

  • Resolve customer incidents to full resolution within established SLAs
  • Service low-complexity financial products and solutions, particularly ATMs
  • Repair and replace components in Level I equipment, including PCs, workstations, peripherals, printers, and front-end POS systems
  • Perform first-line maintenance on ATMs and kiosks
  • Support site preparation through cabling, equipment installation, basic testing, and modular replacements
  • Complete scheduled preventive maintenance on assigned products
  • Diagnose technical faults and perform minor repairs and module-level replacements
  • Store parts at home, receive and ship materials, and maintain accurate inventory records
  • Build positive customer relationships through clear and effective local communication
  • Represent NCR Atleos professionally and uphold its image and values
  • Follow all safety procedures, particularly when servicing ATMs and working at financial institutions
  • Escalate incidents to the supervisor, territory manager, or Control Tower when required

Cerințe

  • Previous IT experience involving PC hardware maintenance and technical support, or experience with ATMs or telecommunications
  • Knowledge of Windows operating systems
  • Experience using basic maintenance tools and Microsoft Office
  • Residence in the state of Paraíba
  • Registration with the CFT, Brazil’s Federal Council of Technicians
  • Valid Category B or higher driver’s license
  • Proof of COVID-19 vaccination with two doses
  • Willingness to travel throughout Paraíba
  • Availability for management-assigned shifts, including weekends and nights
  • Proactive and energetic working style
  • Reliable, self-directed approach to work
  • Ability to perform under pressure and meet deadlines
  • Strong troubleshooting and problem-solving abilities
  • Effective interpersonal communication and customer-service orientation

Beneficii

  • Equal employment opportunity
  • Training, career advancement, and compensation based on job-related qualifications, skills, and performance
  • Opportunity to work for a company recognized in Newsweek’s 2025 list of the World’s 100 Most Loved Workplaces®

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