FinteqHub este o companie de tehnologie financiară certificată PCI DSS, care oferă o platformă de plăți SaaS și o poartă de plată pentru comercianți și furnizori de servicii de plată. API-ul unificat conectează companiile la peste 50 de sisteme de plată, iar instrumentele pentru deschiderea conturilor, rutarea inteligentă, tokenizare, gestionarea refuzurilor de plată, monitorizare în timp real și prevenirea fraudelor contribuie la eficientizarea operațiunilor de plată online. FinteqHub colaborează cu clienți B2B din piețe precum Australia, Uniunea Europeană, America Latină, Canada și India, iar echipa sa sprijină tehnologia de plăți și serviciile companiei.
Remote Business Account Manager – Payments, FinteqHub (Georgia)
Manage client accounts for FinteqHub’s payment orchestration platform, with a focus on transaction performance, payment stability, and account growth. Use payment analytics to improve results, support international clients, and expand payment solutions across markets.
Descriere
- Own client relationships by maintaining service quality and resolving issues promptly
- Guide clients through the account lifecycle by monitoring payment stability, processes, and performance indicators
- Review payment data and transaction metrics such as conversion, decline, and chargeback rates
- Recommend actions that strengthen client payment performance
- Lead business reviews, gather feedback, share insights, and agree on optimization and growth initiatives
- Develop scaling and upselling opportunities across markets, currencies, payment methods, and FinteqHub products
- Work with internal teams to address client requirements and enhance service delivery
- Monitor payment-industry developments and provide relevant client guidance
- Keep account records, reports, statuses, and follow-up actions up to date
Cerințe
- At least 2 years of experience as an Account Manager or Business Account Manager in fintech, payments, or acquiring
- Working knowledge of payment gateways, acquiring, settlement, chargebacks, and basic anti-fraud principles
- Strong communication and presentation skills, with confidence managing multiple stakeholders
- Analytical approach and experience interpreting payment statistics and performance metrics
- Ability to manage several client accounts in a fast-moving environment
- Proactive, results-focused approach with a strong commitment to customer service
- C1–C2 English proficiency
- Experience with international clients and cross-border payments is desirable
- Experience using CRM platforms and analytics tools is desirable
- Additional foreign-language skills are desirable
Beneficii
- Full-time remote work
- Flexible working hours
- Private insurance
- One additional day off per calendar year
- Sports program compensation
- Comprehensive mental health program
- Free online English lessons with a native speaker
- Referral program
- Training, internal workshops, international professional conferences, and corporate events