FinteqHub — саудагерлер мен төлем қызметтерін жеткізушілерге арналған SaaS төлем платформасы мен төлем шлюзін ұсынатын, PCI DSS сертификаты бар финтех-компания. Оның бірыңғай API интерфейсі бизнесті 50-ден астам төлем жүйесімен байланыстырады, ал шот ашу, ақылды бағыттау, токенизация, чарджбэктерді басқару, нақты уақыттағы мониторинг және алаяқтықтың алдын алу құралдары онлайн төлем операцияларын тиімдірек жүргізуге көмектеседі. FinteqHub Австралия, Еуропалық одақ, Латын Америкасы, Канада және Үндістан сияқты нарықтардағы B2B клиенттермен жұмыс істейді, ал оның командасы компанияның төлем технологиясы мен қызметтерін қолдайды.
Remote Business Account Manager – Payments, FinteqHub (Georgia)
Manage client accounts for FinteqHub’s payment orchestration platform, with a focus on transaction performance, payment stability, and account growth. Use payment analytics to improve results, support international clients, and expand payment solutions across markets.
Сипаттама
- Own client relationships by maintaining service quality and resolving issues promptly
- Guide clients through the account lifecycle by monitoring payment stability, processes, and performance indicators
- Review payment data and transaction metrics such as conversion, decline, and chargeback rates
- Recommend actions that strengthen client payment performance
- Lead business reviews, gather feedback, share insights, and agree on optimization and growth initiatives
- Develop scaling and upselling opportunities across markets, currencies, payment methods, and FinteqHub products
- Work with internal teams to address client requirements and enhance service delivery
- Monitor payment-industry developments and provide relevant client guidance
- Keep account records, reports, statuses, and follow-up actions up to date
Талаптар
- At least 2 years of experience as an Account Manager or Business Account Manager in fintech, payments, or acquiring
- Working knowledge of payment gateways, acquiring, settlement, chargebacks, and basic anti-fraud principles
- Strong communication and presentation skills, with confidence managing multiple stakeholders
- Analytical approach and experience interpreting payment statistics and performance metrics
- Ability to manage several client accounts in a fast-moving environment
- Proactive, results-focused approach with a strong commitment to customer service
- C1–C2 English proficiency
- Experience with international clients and cross-border payments is desirable
- Experience using CRM platforms and analytics tools is desirable
- Additional foreign-language skills are desirable
Артықшылықтар
- Full-time remote work
- Flexible working hours
- Private insurance
- One additional day off per calendar year
- Sports program compensation
- Comprehensive mental health program
- Free online English lessons with a native speaker
- Referral program
- Training, internal workshops, international professional conferences, and corporate events