FinteqHub PCI DSS-प्रमाणित फिनटेक कंपनी है, जो व्यापारियों और भुगतान सेवा प्रदाताओं के लिए SaaS भुगतान प्लेटफ़ॉर्म और गेटवे उपलब्ध कराती है। इसका एकीकृत API व्यवसायों को 50 से अधिक भुगतान प्रणालियों से जोड़ता है। खाता खोलने, स्मार्ट रूटिंग, टोकनाइज़ेशन, चार्जबैक प्रबंधन, रीयल-टाइम निगरानी और धोखाधड़ी से बचाव के उपकरण ऑनलाइन भुगतान संचालन को अधिक कुशल बनाने में सहायता करते हैं। FinteqHub ऑस्ट्रेलिया, यूरोपीय संघ, लैटिन अमेरिका, कनाडा और भारत सहित विभिन्न बाज़ारों में B2B ग्राहकों के साथ काम करती है, और इसकी टीम कंपनी की भुगतान तकनीक तथा सेवाओं का समर्थन करती है।
Remote Business Account Manager – Payments, FinteqHub (Georgia)
Manage client accounts for FinteqHub’s payment orchestration platform, with a focus on transaction performance, payment stability, and account growth. Use payment analytics to improve results, support international clients, and expand payment solutions across markets.
विवरण
- Own client relationships by maintaining service quality and resolving issues promptly
- Guide clients through the account lifecycle by monitoring payment stability, processes, and performance indicators
- Review payment data and transaction metrics such as conversion, decline, and chargeback rates
- Recommend actions that strengthen client payment performance
- Lead business reviews, gather feedback, share insights, and agree on optimization and growth initiatives
- Develop scaling and upselling opportunities across markets, currencies, payment methods, and FinteqHub products
- Work with internal teams to address client requirements and enhance service delivery
- Monitor payment-industry developments and provide relevant client guidance
- Keep account records, reports, statuses, and follow-up actions up to date
आवश्यकताएँ
- At least 2 years of experience as an Account Manager or Business Account Manager in fintech, payments, or acquiring
- Working knowledge of payment gateways, acquiring, settlement, chargebacks, and basic anti-fraud principles
- Strong communication and presentation skills, with confidence managing multiple stakeholders
- Analytical approach and experience interpreting payment statistics and performance metrics
- Ability to manage several client accounts in a fast-moving environment
- Proactive, results-focused approach with a strong commitment to customer service
- C1–C2 English proficiency
- Experience with international clients and cross-border payments is desirable
- Experience using CRM platforms and analytics tools is desirable
- Additional foreign-language skills are desirable
लाभ
- Full-time remote work
- Flexible working hours
- Private insurance
- One additional day off per calendar year
- Sports program compensation
- Comprehensive mental health program
- Free online English lessons with a native speaker
- Referral program
- Training, internal workshops, international professional conferences, and corporate events