Welocalize
Welocalize
Welocalize ajută organizațiile globale să creeze, să adapteze și să livreze conținut în mai multe limbi prin servicii lingvistice pentru companii și traducere bazată pe inteligență artificială. Platforma OPAL combină traducerea automată, procesarea limbajului natural și fluxurile de lucru asistate de inteligență artificială pentru a susține cazuri de utilizare precum localizarea marketingului, testarea software-ului, optimizarea SEO multilingvă și conținutul specializat din domenii precum sănătatea, serviciile juridice și tehnologia. Prin Welo Data, compania contribuie și la furnizarea de date de instruire de înaltă calitate pentru dezvoltarea inteligenței artificiale, extinzându-și activitatea de la furnizarea de servicii lingvistice la bazele de date care susțin sistemele moderne de inteligență artificială.

Content Operations Specialist - United States Remote

Support the curation and quality control of written publications and audio content for Welocalize. Review metadata, record defects, and manage content queues in line with established standards.

Descriere

  • Curate written publications and audio content each day according to established SOPs, checklists, and client guidelines
  • Review content and metadata for completeness, consistency, and basic accuracy, making permitted straightforward corrections
  • Record content issues, defects, and bugs in internal tools using required templates and ticketing procedures
  • Escalate unclear, high-impact, or out-of-policy issues to the Team Lead or SME with relevant context and evidence
  • Manage assigned queues to meet throughput targets, turnaround times, and SLA requirements
  • Comply with applicable information security, confidentiality, and secure-work-environment requirements
  • Maintain accuracy and focus while handling repetitive or high-volume work
  • Attend team meetings, calibration sessions, and required training, applying feedback to improve consistency and accuracy

Cerințe

  • Native-level or fully bilingual spoken and written fluency in the required language or languages, together with strong awareness of the relevant market or markets
  • Exceptional attention to detail and the ability to follow structured procedures and quality standards
  • Basic problem-solving ability, including issue identification, evidence gathering, and use of the appropriate escalation path
  • Effective time management and a consistent record of meeting productivity and quality expectations
  • Confidence using multiple tools and web platforms, with the ability to learn new systems quickly
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, as well as web browsers
  • Willingness to work with content that may be sensitive or offensive to some people
  • One to two years of experience in content operations, content review, digital QA, or a similar area is preferred but not required, depending on the role

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