Welocalize
Welocalize
Welocalize жаһандық ұйымдарға корпоративтік тіл қызметтері мен жасанды интеллектке негізделген аударма арқылы контентті әртүрлі тілдерде жасауға, бейімдеуге және ұсынуға көмектеседі. Оның OPAL платформасы машиналық аударманы, табиғи тілді өңдеуді және жасанды интеллект қолдайтын жұмыс үдерістерін біріктіріп, маркетингтік локализация, бағдарламалық жасақтаманы тестілеу, көптілді SEO, сондай-ақ денсаулық сақтау, заң қызметтері және технология сияқты салалардағы мамандандырылған контентті қоса алғанда, түрлі қолдану жағдайларын қолдайды. Компания Welo Data арқылы жасанды интеллектіні дамытуға арналған жоғары сапалы оқыту деректерін де ұсынып, қызметін тілдік контентті ұсынумен шектемей, заманауи жасанды интеллект жүйелерін қолдайтын деректер негізін қалыптастыруға үлес қосады.

Content Operations Specialist - United States Remote

Support the curation and quality control of written publications and audio content for Welocalize. Review metadata, record defects, and manage content queues in line with established standards.

Сипаттама

  • Curate written publications and audio content each day according to established SOPs, checklists, and client guidelines
  • Review content and metadata for completeness, consistency, and basic accuracy, making permitted straightforward corrections
  • Record content issues, defects, and bugs in internal tools using required templates and ticketing procedures
  • Escalate unclear, high-impact, or out-of-policy issues to the Team Lead or SME with relevant context and evidence
  • Manage assigned queues to meet throughput targets, turnaround times, and SLA requirements
  • Comply with applicable information security, confidentiality, and secure-work-environment requirements
  • Maintain accuracy and focus while handling repetitive or high-volume work
  • Attend team meetings, calibration sessions, and required training, applying feedback to improve consistency and accuracy

Талаптар

  • Native-level or fully bilingual spoken and written fluency in the required language or languages, together with strong awareness of the relevant market or markets
  • Exceptional attention to detail and the ability to follow structured procedures and quality standards
  • Basic problem-solving ability, including issue identification, evidence gathering, and use of the appropriate escalation path
  • Effective time management and a consistent record of meeting productivity and quality expectations
  • Confidence using multiple tools and web platforms, with the ability to learn new systems quickly
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, as well as web browsers
  • Willingness to work with content that may be sensitive or offensive to some people
  • One to two years of experience in content operations, content review, digital QA, or a similar area is preferred but not required, depending on the role

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