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AnywhereWorks
AnywhereWorks
1.001 – 5.000 Angajați
Sponsor pentru viza de lucrător calificatConsultanțăLogisticăMarketing
AnywhereWorks dezvoltă instrumente și servicii care ajută organizațiile să colaboreze, să comunice și să rămână conectate în cadrul echipelor distribuite. Abordarea sa se bazează pe ideea că munca eficientă depinde de contribuție, nu de locația fizică, permițând companiilor să aibă acces la talente din întreaga lume și să susțină modele operaționale flexibile. Compania evidențiază, de asemenea, potențialul muncii la distanță de a reduce naveta, de a extinde participarea și de a încuraja spații de lucru mai sustenabile și mai incluzive. Activitatea sa este relevantă pentru organizațiile care își adaptează gestionarea oamenilor, comunicarea și operațiunile de zi cu zi la o forță de muncă modernă, distribuită geografic.
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Locurile de muncă ale companiei

Bilingual Client Experience Associate - English/Spanish Remote

Provide bilingual customer support from home by handling calls, chats, appointment requests, orders, leads, and legal intake for client businesses. Work in English and Spanish while receiving paid training and ongoing support.

USStatele Unite ale AmericiiAZArizonaFLFloridaIDIdahoMOMissouriNCCarolina de NordOHOhioSCCarolina de SudTNTennesseeTXTexasUTUtahVAVirginia
16 $ / oră
RemoteNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăBilingv

Descriere

  • Handle inbound calls for client businesses from a home-based setting
  • Capture leads, process orders, schedule appointments, and communicate messages to clients
  • Support standard answering, Active Response outbound calls, live chat, relay calls, appointment scheduling, and legal intake
  • Complete training for each supported call type
  • Meet performance standards for quality, accuracy, ready percentage, and after-call work time
  • Complete two weeks of paid training
  • Handle live calls with continuing support throughout 8–12 weeks of Learning & Development
  • Work a consistent, high-volume schedule with consecutive calls
  • Select weekly shifts based on performance tier and business requirements

Cerințe

  • Applicants must reside and work physically from Florida, Georgia, South Carolina, North Carolina, Virginia, Texas, Utah, Idaho, Tennessee, Missouri, Ohio, or Arizona
  • Fluent spoken and written English and Spanish are required
  • Demonstrated computer proficiency
  • Typing speed of at least 30 words per minute
  • Friendly, positive communication style and a sincere desire to help others
  • Ability to remain composed and productive in high-pressure situations
  • Reliable attendance and punctuality for all scheduled shifts
  • Willingness to learn new call categories and tools with a growth-oriented approach
  • Computer equipment and internet service must satisfy system and connectivity requirements before employment begins
  • Candidates who receive a conditional offer must complete a background check
  • Ability to work 40 hours weekly, including at least 8 hours on both Friday and Saturday during the first 8–12 weeks after training
  • Full 40-hour weekly availability is required during the two-week training and 8–12-week Learning & Development period
  • Availability within the 5:00 a.m. to 8:00 p.m. Pacific Time scheduling window
  • Schedule flexibility is required; particular shifts are not guaranteed

Beneficii

  • Two weeks of paid training
  • Medical, dental, vision, employee assistance program, and paid time off benefits after 60 days
  • 401(k) plan with employer matching after one year of employment
  • Weekly flexible shift selection determined by performance tier
  • Bring Your Own Device policy

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