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Cloud5 Communications
Cloud5 Communications
501 – 1000 Darbinieki
KonsultācijasLoģistikaViesmīlība
Cloud5 Communications ir viesmīlības tehnoloģiju un pārvaldīto pakalpojumu sniedzējs, kas koncentrējas uz sistēmām, kuras viesnīcas izmanto ikdienā. Uzņēmums izstrādā, ievieš un atbalsta viesnīcu interneta un Wi‑Fi risinājumus, SD-WAN vidi, mākoņtehnoloģiju un lokāli uzturētas balss platformas, SIP maģistrāles, kontaktu centru tehnoloģijas, kā arī visu diennakti pieejamus pārvaldītos IT pakalpojumus, kuros apvienoti dažādu piegādātāju risinājumi. Cloud5 sadarbojas ar lielākajiem viesnīcu zīmoliem, lai atbalstītu infrastruktūras modernizāciju, zīmola prasību ievērošanu, darbības efektivitāti un labāku pieredzi viesiem un kontaktu centru klientiem. Uzņēmuma komandas darbojas tehnoloģiju piegādes, ieviešanas, klientu atbalsta un pārvaldīto pakalpojumu jomā, veidojot uzņēmējdarbību, kuras pamatā ir viesmīlības nozares vajadzības.
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Vakances uzņēmumā

Remote Hotel Reservations Customer Service Agent (Canada)

Help hotel guests with questions and reservations by phone, email, or chat. Support bookings and changes while recommending upgrades and promotions for hospitality clients.

CAKanāda
16 $ / stunda
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu atbalsts

Apraksts

  • Support hotel guests professionally by phone or email.
  • Answer questions by phone, email, or chat.
  • Explain hotel properties, amenities, policies, reservations, and services accurately.
  • Help guests book, change, or cancel hotel reservations.
  • Convert booking opportunities and recommend room upgrades, promotions, and other offerings.
  • Address guest questions, concerns, and objections to help complete reservations.
  • Record guest interactions and reservation details in booking and other systems.
  • Follow service standards, reservation procedures, and sales processes.
  • Stay informed about assigned brands, properties, promotions, and reservation policies.
  • Work with softphone apps, email, web browsers, and internal systems.
  • Meet service quality, productivity, accuracy, and sales expectations.
  • Complete training and stay up to date on procedures, systems, and client expectations.
  • Represent the client’s brand professionally in every guest interaction.

Prasības

  • Strong written communication for email work and/or strong verbal communication for phone work.
  • A guest-focused approach and the ability to adapt communication to different needs.
  • A sales-focused approach, including spotting opportunities, recommending options, addressing objections, and securing bookings.
  • Strong problem-solving, organization, and attention to detail.
  • Ability to handle multiple tasks and use computer systems efficiently.
  • Ability to work independently remotely and contribute positively to a team.
  • Comfort working toward targets in a structured, metrics-driven environment.
  • Proficiency with basic computer applications and web systems, including Microsoft 365.
  • High school diploma or equivalent.
  • Ability to pass a criminal record check where required.
  • Legal authorization to work in Canada.
  • Fluency in English.
  • A dedicated, quiet, private workspace with a door.
  • An ergonomic desk and chair.
  • High-speed internet with an approved wired connection.
  • Previous contact centre, customer service, sales, reservations, or hospitality experience preferred.
  • Experience with booking systems, CRM tools, or customer service platforms preferred.

Priekšrocības

  • Company-provided equipment.
  • Work-from-home arrangement.
  • Training provided.
  • Equal opportunity employment.

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Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

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201 – 500 Darbinieki
LoģistikaVeselības aprūpeViesmīlība
ARArgentīnaBOBolīvijaBRBrazīlijaCLČīleCOKolumbijaCRKostarikaCUKubaDODominikānaECEkvadoraGTGvatemalaHNHondurasaHTHaitiMXMeksikaNINikaragvaPAPanamaPEPeruPRPuertorikoPYParagvajaSVSalvadoraUYUrugvajaVEVenecuēlaAttālinātiPilna slodzeJaunākais speciālistsGrāds nav nepieciešamsNepieciešamā Valoda: angļuNepieciešamā Valoda: spāņuTulkotājs

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

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RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Darbinieki
KonsultācijasLoģistikaMārketings
PHFilipīnas
45 000 ₱ / mēnesis
AttālinātiPilna slodzeJaunākais speciālistsVidējais līmenisGrāds nav nepieciešamsNepieciešamā Valoda: angļuVadības asistents

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

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