IT Talent Acquisition Specialist
Artemys
Recruit IT infrastructure professionals for Artemys, a digital transformation company. Lead sourcing and hiring while contributing to employer branding initiatives.
Open
Cloud5 Communications is a hospitality technology and managed services provider focused on the systems hotels rely on every day. The company designs, deploys, and supports hotel internet and Wi‑Fi, SD‑WAN, hosted and on-premises voice platforms, SIP trunking, contact center technology, and round-the-clock managed IT services across multiple vendors. Cloud5 works with major hotel brands to support infrastructure modernization, brand compliance, operational efficiency, and better experiences for guests and contact-center customers. Its teams contribute across technology delivery, implementation, customer support, and managed services in a business built around the needs of the hospitality industry.
Remote Hotel Reservations Customer Service Agent (Canada)
Help hotel guests with questions and reservations by phone, email, or chat. Support bookings and changes while recommending upgrades and promotions for hospitality clients.
Description
- Support hotel guests professionally by phone or email.
- Answer questions by phone, email, or chat.
- Explain hotel properties, amenities, policies, reservations, and services accurately.
- Help guests book, change, or cancel hotel reservations.
- Convert booking opportunities and recommend room upgrades, promotions, and other offerings.
- Address guest questions, concerns, and objections to help complete reservations.
- Record guest interactions and reservation details in booking and other systems.
- Follow service standards, reservation procedures, and sales processes.
- Stay informed about assigned brands, properties, promotions, and reservation policies.
- Work with softphone apps, email, web browsers, and internal systems.
- Meet service quality, productivity, accuracy, and sales expectations.
- Complete training and stay up to date on procedures, systems, and client expectations.
- Represent the client’s brand professionally in every guest interaction.
Requirements
- Strong written communication for email work and/or strong verbal communication for phone work.
- A guest-focused approach and the ability to adapt communication to different needs.
- A sales-focused approach, including spotting opportunities, recommending options, addressing objections, and securing bookings.
- Strong problem-solving, organization, and attention to detail.
- Ability to handle multiple tasks and use computer systems efficiently.
- Ability to work independently remotely and contribute positively to a team.
- Comfort working toward targets in a structured, metrics-driven environment.
- Proficiency with basic computer applications and web systems, including Microsoft 365.
- High school diploma or equivalent.
- Ability to pass a criminal record check where required.
- Legal authorization to work in Canada.
- Fluency in English.
- A dedicated, quiet, private workspace with a door.
- An ergonomic desk and chair.
- High-speed internet with an approved wired connection.
- Previous contact centre, customer service, sales, reservations, or hospitality experience preferred.
- Experience with booking systems, CRM tools, or customer service platforms preferred.
Benefits
- Company-provided equipment.
- Work-from-home arrangement.
- Training provided.
- Equal opportunity employment.
Related Jobs
Senior Computer Vision Algorithm Engineer
4M Analytics
Develop computer vision and machine learning systems for 4M Analytics’ subsurface utility mapping platform. Own algorithms from research through production in partnership with data engineering and product teams.
Open
Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
Open
Regional Sales Director, Identity Security
Cyera
United States
Washington$385,000 – $400,000 / year
RemoteFull-timeLeadEnglish RequiredSecurity EngineerLead Cyera’s Pacific Northwest sales team, grow the territory, and exceed quotas for its AI and data security platform.
Open
Region Manager, Terumo Interventional Systems Sales
Terumo Medical CorporationUnited States
New Jersey$120,000 – $165,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredManagerLead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.
Open
Senior Program Manager, Sovereign AI (Hybrid, Israel)
DreamLead Dream’s Sovereign AI roadmap for government and critical infrastructure customers, coordinating research, engineering, product, launches, and AI-enabled operations.
Open
QA Automation Engineer
ClarotyDevelop API and UI automation and CI/CD quality gates for Claroty’s cyber-physical security platform. Help protect critical infrastructure through reliable testing.
Open
Talent Acquisition Specialist – Technical Recruiting
Fluent Trade Technologies51 – 200 Employees
Fintech
Recruit technical talent for Fluent Trade Technologies’ global teams, coordinating hiring across the EU, Ukraine, and the Philippines.
Open
Global Product Engineer, Bearings — SKF, Bengaluru
SKF Group
Design bearing products, models, drawings, and variants at SKF, a global provider of rotating equipment solutions. Support modular design, testing, and product lifecycle management.
Open
Mobile Fraud Analyst – Bucharest Hybrid
Webbing
Investigate and prevent telecom fraud across Webbing’s global MVNO connectivity and IoT services. Analyze traffic, roaming, SIM, voice, SMS, and data activity for anomalies.
Open