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Netrix Global
Netrix Global
501 – 1 000 Darbuotojai
IT paslaugų valdymasKonsultavimasRinkodara
„Netrix Global“ yra IT konsultavimo ir valdomų paslaugų teikėja, padedanti organizacijoms modernizuoti, valdyti ir apsaugoti savo technologijų aplinką. Daugiau nei 600 inžinierių, sprendimų architektų ir IT specialistų komanda dirba IT strategijos, programų kūrimo, debesijos infrastruktūros, duomenų ir dirbtinio intelekto, šiuolaikinių darbo vietų sprendimų bei kibernetinio saugumo srityse. „Netrix Global“ padeda klientams visuose technologinių iniciatyvų etapuose – nuo planavimo ir įgyvendinimo iki nuolatinio valdymo, derindama įmonių konsultavimo patirtį su praktišku paslaugų modeliu, pritaikytu kiekvienos organizacijos poreikiams.
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Darbai įmonėje

Remote Service Desk Analyst I in the Philippines

Deliver first-line technical support for Netrix Global’s secure business technology services. Troubleshoot client systems, manage incidents, and resolve issues on a 24/7 service desk.

PHFilipinaiNuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųAnalitikas
CitrixiOSmacOS

Aprašymas

  • Handle incoming calls and emails, providing prompt and accurate first-line technical support.
  • Review network management tickets for critical network issues.
  • Investigate and diagnose technical problems, escalating them to the appropriate provider.
  • Apply system security measures and verify user identities according to guidelines.
  • Set up client user accounts and access permissions when needed.
  • Assist clients with system and application use while providing attentive customer service.
  • Consult the knowledge base to investigate and resolve incidents and requests received by phone or email.
  • Troubleshoot basic and moderately complex user issues and develop practical solutions.
  • Coordinate incident follow-up with support staff and affected users.
  • Help with user account management projects and related tasks as needed.
  • Provide on-site assistance at customer locations when required.
  • Stay informed about ITIL incident management practices.
  • Help onboard and train new team members.
  • Prepare technical articles for the Service Desk knowledge base.
  • Contribute to team initiatives that improve Service Desk quality or efficiency.
  • Apply input from managers, quality assurance reviews, and monthly KPI results.
  • Share recurring issues and unresolved problems with Service Desk colleagues and managers.
  • Follow client on-call procedures when escalating issues.
  • Track corporate email updates on maintenance, outage schedules, process changes, and other notices.
  • Cover customer contact queues for at least three holidays each year.

Reikalavimai

  • A college degree, technical school training, or equivalent experience is preferred.
  • Strong spoken, organizational, and written communication skills.
  • One to three years of experience in a help desk, service desk, or other IT position.
  • One to three years of experience troubleshooting and administering Google Workspace.
  • One to three years of experience supporting Apple macOS.
  • Foundational understanding of computers, operating systems, applications, networks, and hardware.
  • Sound analytical and problem-solving abilities.
  • Ability to collaborate effectively toward shared team objectives.
  • CompTIA A+, Network, Microsoft, or other industry-standard certifications are preferred.
  • Experience configuring email accounts is preferred; VPN and Citrix experience is also preferred.
  • Knowledge of Active Directory, Microsoft 365 and servers, and iOS on iPhone, MacBook, and iPad devices.
  • Availability to work eight-hour shifts, five days each week.
  • Willingness to work in a 24/7 service desk, with shifts subject to change over time.
  • Ongoing availability for Saturday or Sunday coverage.
  • Must have a personal mobile phone compatible with US service for multi-factor authentication to Netrix systems.
  • A biometric background check may be required depending on customer requirements.

Privalumai

  • Competitive compensation package.
  • Group benefits designed to support employees and their families.
  • Flexible work arrangements.
  • Time off as needed.
  • Casual work environment.
  • Option to work remotely or from a home office.
  • Some travel is required.
  • Reasonable accommodations are available for people with disabilities.

Susiję darbai

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health
501 – 1 000 Darbuotojai
H1B vizos rėmėjasDraudimasKonsultavimasLogistika
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaIDAidahasKSKanzasasMEMeinasMIMičiganasMSMisisipėMOMisūrisNMNaujoji MeksikaNCŠiaurės KarolinaOKOklahomaPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasVAVirdžinijaWVVakarų VirdžinijaWIViskonsinasNuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisPrivaloma Kalba: anglųĮdarbinimas

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Atidaryti
Napco National

Purchasing Coordinator, Saudi Arabia (Remote)

Napco National
5 001 – 10 000 Darbuotojai
LogistikaMaistas ir gėrimaiSveikatos priežiūra
SASaudo ArabijaNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPirkimai

Coordinate purchasing operations for a manufacturing business in Saudi Arabia, from purchase orders and supplier deliveries to customs paperwork and material transfers. Support shipment clearance, invoice processing, supplier claims, and product certificate renewals.

Atidaryti
Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasGamybaKonsultavimasSveikatos priežiūra
USJungtinės ValstijosNJNaujasis Džersis
120 000 $ – 165 000 $ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųVadovas

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Atidaryti