Resolv Global
Resolv Global
Resolv Global — бизнеске клиенттерге қызмет көрсету, техникалық қолдау және бэк-офис операцияларын ауқымды түрде жүзеге асыруға көмектесетін BPO және кадрлық қызмет көрсету компаниясы. Оның көптілді командалары алты қызмет көрсету орталығы мен қашықтан жұмыс істейтін орындарда қызмет атқарып, 18-ден астам тілді қолдайды және гибридті, үйден жұмыс істеу және тәулік бойы қызмет көрсету үлгілерін ұсынады. Компания жұмыс күші саласындағы тәжірибесін технологиямен ұштастырып, Fortune 500 ұйымдарын қоса алғанда, корпоративтік клиенттерге халықаралық нарықтардағы тұтынушыларға қызмет көрсетуге көмектеседі.

Healthcare Customer Service Representative - Mexico Remote

Bilingual customer service representative assisting Mexico health plan members with transportation-service questions. The role handles inbound calls, protects PHI, maintains accurate data, and resolves concerns with empathy in a remote setting.

Сипаттама

  • Deliver prompt, courteous support to health plan members and representatives
  • Handle inbound calls from health plan members and representatives
  • Listen attentively to identify customer needs and respond professionally
  • Give accurate information and assistance about available transportation services
  • Address customer questions and concerns with patience, empathy, and professionalism
  • Enter and maintain accurate customer information and records
  • Meet established performance and quality standards
  • Comply with HIPAA and other requirements when handling protected health information (PHI)
  • Refer transportation or customer service issues to the appropriate leadership team
  • Take full part in required training and coaching
  • Complete all required compliance and training courses
  • Maintain professional conduct and appearance during training and ongoing coaching
  • Keep the camera on during required training and meeting sessions

Талаптар

  • At least six months of inbound contact center experience or transferable healthcare experience
  • Fluency in both English and Spanish
  • Excellent verbal and written communication abilities
  • Strong data-entry skills with close attention to detail
  • Ability to adjust to a fast-paced call environment
  • Comfort handling difficult or emotional customer interactions
  • Professional, courteous communication style
  • Ability to work independently while managing competing priorities
  • Moderate experience using Microsoft Teams, Outlook, and Word
  • Professional appearance and demeanor must be maintained
  • Availability to appear on camera during training and required meetings
  • Ability to meet attendance and punctuality standards
  • Download speed of approximately 80–100 Mbps
  • Upload speed of approximately 12–20 Mbps
  • Quiet, distraction-free workspace during scheduled working hours
  • No conflicting responsibilities that could interfere with scheduled work hours
  • Personal equipment required to perform the job
  • Windows 11 PC required; Mac computers are not supported
  • 16 GB of RAM
  • Two monitors
  • Webcam and wired USB headset
  • i5 processor or higher
  • Fibre internet with a wired Ethernet connection
  • Backup power solution
  • Resume submitted in English
  • Completion of every hiring stage, including resume review, pre-screen questionnaire, one-way video interview, pre-screen interview, and background check

Артықшылықтар

  • Paid weekly in arrears
  • Fully remote work from home in Mexico

Ұқсас жұмыс орындары

My Hero VA

Bilingual Appointment Setter (Remote, Colombia)

My Hero VA

Make outbound calls in English and Spanish to book school visits for a Florida-based barber education business. This remote Colombia role also includes prospect follow-up and daily administrative work.

Ашу
CONVACT - Agentur für Suchmaschinenoptimierung

Remote Sales Representative – SEO and Google Ads

CONVACT - Agentur für Suchmaschinenoptimierung
1 – 10 Қызметкерлер
B2BМаркетинг

Follow up with leads and cold-call prospective clients for Convact’s SEO and Google Ads agency. Book appointments with online shops and e-commerce businesses across the DACH region.

Ашу
My Hero VA

Remote Customer Service Representative in Mexico

My Hero VA

Provide phone support for a U.S. appliance repair company, handling customer calls, appointments, service requests, and CRM updates.

Ашу
Yudrio, Inc.

Senior Salesforce Technical Architect

Yudrio, Inc.

Lead secure Service Cloud and Experience Cloud architecture for Yudrio’s federal Salesforce implementation. Guide integrations, platform governance, releases, and Agile delivery.

Ашу
EBARA Precision Machinery Europe (EPME)

Field Service Engineer, Semiconductor Equipment

EBARA Precision Machinery Europe (EPME)
201 – 500 Қызметкерлер
КонсалтингЛогистикаӨндіріс

Install, troubleshoot, and maintain semiconductor equipment for EBARA Precision Machinery Europe, providing on-site customer support across international sites.

Ашу
SPERTON - Where Great People Meet

Smart Home Automation Business Development Executive

SPERTON - Where Great People Meet
51 – 200 Қызметкерлер

Drive sales of Smartwitz Marketing Solutions’ smart home automation products in Navi Mumbai. Manage client relationships, demonstrations, proposals, and opportunities through installation.

Ашу
Personalberatung Pillong

Senior International Sales Manager, PV Mounting Systems

Personalberatung Pillong

Lead international customer acquisition and key accounts for a global industrial group’s photovoltaic mounting systems. Develop solar project markets and partnerships worldwide.

Ашу
Inkster GmbH

Marketing Manager, Hybrid in Hamburg

Inkster GmbH

Lead campaign creative development, social media content, and performance analysis at Inkster, a European provider of temporary fruit-based tattoos. Test and optimize marketing creatives using campaign insights and market trends.

Ашу
Salonkee

Sales Representative – Salon Software, Braunschweig

Salonkee
51 – 200 Қызметкерлер
SaaSМаркетплейсСұлулық

Help Salonkee grow its salon software business in Braunschweig through prospecting, product demonstrations and managing sales from first contact to close.

Ашу