Cyberlogic
Cyberlogic
51 – 200 Қызметкерлер
SaaSКиберқауіпсіздік
Cyberlogic бизнеске басқарылатын IT қызметтерін, бұлтты шешімдерді және киберқауіпсіздік бойынша қолдауды ұсынады. Компанияның жұмысына инфрақұрылымды бақылау, бұлтқа көшіру және киберқауіптерді анықтау кіреді. Бұл қызметтер ұйымдарға технологиялық инвестицияларын басқаруға, IT ортасын нығайтуға және тиімдірек цифрлық операцияларды енгізуге көмектеседі. Компания 1-деңгейлі Microsoft бұлт серіктесі және Gold Dell серіктесі болып табылады. Компанияның профилі киберқауіпсіздік, SaaS, бұлтты технологиялар және басқарылатын технологиялық қызметтер салаларындағы мүмкіндіктерді зерттейтін мамандарға қызықты болуы мүмкін.

Client Support Services Coordinator (CSS Coordinator) — Hybrid, Johannesburg

Coordinate service desk tickets, technicians, schedules, and client support for Cyberlogic’s managed IT and cybersecurity operations. Help maintain service quality across South Africa.

Сипаттама

  • Route incoming requests and incidents to the appropriate team members
  • Set ticket priorities according to urgency and business impact
  • Work with team members and Team Leads to manage high-priority issues
  • Support interns with ticket triage, priority assignment, updates, and accurate classification
  • Audit tickets and correct classification errors
  • Arrange and schedule on-site technical support visits
  • Manage team rotations, weekly schedules, responsibilities, availability, and shift coverage
  • Organise on-site support work with technicians
  • Coordinate client orders, deliveries, equipment collections, and drop-offs
  • Support the handling of procurement equipment in the office PC LAB
  • Help technicians use CSS IT tools and systems effectively
  • Train and onboard CSS team members in ticket management and commonly used IT tools
  • Track industry developments and emerging technologies
  • Prepare open- and closed-ticket reports for Service Delivery Managers and Team Leaders
  • Allocate team members to projects and coordinate related project management activities
  • Communicate professionally with end users and respond to their needs and concerns
  • Support continuous training and professional development for team members
  • Promote collaboration, open communication, and a supportive team culture
  • Identify workflow improvements and help raise service standards
  • Collect feedback from technicians, end users, and stakeholders to inform improvements
  • Monitor technician availability and readiness to answer calls promptly

Талаптар

  • National Senior Certificate
  • ITIL Foundation certification
  • CompTIA A+ certification
  • Two to three years of Service Desk experience
  • Three to five years of experience working with customers and clients
  • CompTIA Network+ certification is beneficial
  • Previous experience in the Managed Service Provider industry is beneficial
  • Basic Microsoft 365 knowledge
  • Basic desktop support knowledge
  • Intermediate proficiency with ticketing management systems
  • Basic reporting skills
  • Basic networking knowledge
  • Ability to explain technical concepts in clear, relatable language
  • Strong listening skills
  • Demonstrated striving, collaboration, tenacity, directness, influence, structure, calmness, rationality, adaptability, self-development, attention to detail, and listening

Артықшылықтар

  • Hybrid or remote work arrangement
  • Reliable internet connectivity and a suitable home working environment for remote work

Ұқсас жұмыс орындары

MyFundedFutures

Partnerships Manager, Trading and Media

MyFundedFutures
11 – 50 Қызметкерлер
ҚаржыФинтех

Lead influencer, media, and trading platform partnerships at MyFundedFutures, a proprietary trading firm. Own revenue goals, deal structures, performance measurement, and brand growth.

Ашу
Radisson Hotel Group

Sales Manager, Munich and Hallbergmoos

Radisson Hotel Group

Grow hotel sales for Radisson Hotel Group across its Munich and Hallbergmoos portfolio. Develop local relationships and strategic accounts to increase revenue and market share.

Ашу
Economic Saude

Inside Sales Representative — Hybrid, São Mateus

Economic Saude
51 – 200 Қызметкерлер
B2CСалауаттылық

Handle qualified leads, customer negotiations, follow-ups, and sales closing for a Brazilian healthcare company, using CRM tools to manage the pipeline. This hybrid role is based in São Mateus and includes occasional external commercial activities.

Ашу
Grupo Norte Sul

Inside Sales Representative (Telemarketing) – Grupo Norte Sul, Hybrid Brazil

Grupo Norte Sul

Handle inbound and outbound sales calls for Norte Sul Pneus, register customer details, follow call scripts, and update CRM records. Build customer relationships, generate leads, and close sales.

Ашу
SalesPotentials

Senior Enterprise Account Executive

SalesPotentials

Lead full-cycle B2B SaaS sales in Germany for an AI-powered customer engagement platform, from building pipeline to closing enterprise deals and forecasting revenue.

Ашу
Blackbaud

Strategic Partner Manager

Blackbaud
1 001 – 5 000 Қызметкерлер
B2BSaaSКоммерциялық емес

Lead Microsoft, AWS, and broader ecosystem partnerships for Blackbaud’s social impact technology. Drive co-selling, partner operations, revenue growth, and joint marketing.

Ашу
PaKo Consulting

Air and Ocean Freight Account Manager

PaKo Consulting

Manage air and ocean freight accounts, pricing, tenders, and carrier negotiations. This hybrid position offers three office days per week near Stuttgart.

Ашу
JUPUS

Senior Applied AI Engineer, RAG and Agentic Systems

JUPUS

Build production RAG pipelines and agentic workflows for JUPUS, a European legal technology company. Bring AI capabilities into legal case-file products used by lawyers.

Ашу
Community Legal Aid SoCal

Staff Attorney, Family Law

Community Legal Aid SoCal

Represent low-income clients in family law matters at Community Legal Aid SoCal, a nonprofit serving Southern California. The role combines litigation, client counseling, community outreach, and policy advocacy.

Ашу
LV Tech

Hospitality and Foodservice Sales Manager

LV Tech
1 – 10 Қызметкерлер
B2BКонсалтингМаркетинг

Lead a five-person sales team in France and grow the hospitality, restaurant, and nightlife markets for a French photo booth manufacturer. Based in Paris, the role combines team development, sales strategy, and key account growth.

Ашу