Staff Generative AI Researcher, World Models
General Motors
Lead research into diffusion-based world models for General Motors’ autonomous vehicles. Advance generative AI, simulation, and Level 3 autonomy through large-scale research.
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Resolv Global — бизнеске клиенттерге қызмет көрсету, техникалық қолдау және бэк-офис операцияларын ауқымды түрде жүзеге асыруға көмектесетін BPO және кадрлық қызмет көрсету компаниясы. Оның көптілді командалары алты қызмет көрсету орталығы мен қашықтан жұмыс істейтін орындарда қызмет атқарып, 18-ден астам тілді қолдайды және гибридті, үйден жұмыс істеу және тәулік бойы қызмет көрсету үлгілерін ұсынады. Компания жұмыс күші саласындағы тәжірибесін технологиямен ұштастырып, Fortune 500 ұйымдарын қоса алғанда, корпоративтік клиенттерге халықаралық нарықтардағы тұтынушыларға қызмет көрсетуге көмектеседі.
Bilingual Healthcare Customer Service Representative - Mexico Remote
Support health plan members in English and Spanish with transportation-service questions. Handle inbound calls, data entry, HIPAA-compliant information, and escalations while working remotely from Mexico.
Сипаттама
- Respond to inbound calls from health plan members and representatives
- Listen attentively to identify customer needs and provide professional responses
- Give accurate information and assistance about available transportation services
- Address customer questions and concerns with patience, empathy, and professionalism
- Record and maintain accurate customer information and data
- Achieve defined performance and quality standards
- Comply with HIPAA requirements when handling protected health information (PHI)
- Refer transportation and customer service issues to the appropriate leadership team
- Engage fully in required training and coaching
- Complete all assigned compliance and training courses
- Maintain professional conduct and appearance throughout training and coaching
- Keep the camera on during required training and meeting sessions
Талаптар
- At least six months of inbound contact center experience or transferable healthcare experience
- Fluency in both English and Spanish
- Strong spoken and written communication abilities
- Accurate data-entry skills with close attention to detail
- Ability to adjust to a fast-paced call environment
- Ability to manage difficult or emotionally challenging customer interactions
- Professional, courteous communication style
- Ability to work independently while balancing competing demands
- Moderate experience using Microsoft Teams, Outlook, and Word
- Professional appearance and demeanor must be maintained
- Availability to appear on camera during training and required meetings
- Ability to meet attendance and punctuality standards
- Download speed of approximately 80–100 Mbps
- Upload speed of approximately 12–20 Mbps
- Quiet, distraction-free workspace during scheduled hours
- No conflicting responsibilities that could disrupt scheduled work hours
- Personal equipment required for the role
- Windows 11 PC; Mac computers are not supported
- 16 GB RAM
- Two monitors
- Webcam and wired USB headset
- i5 processor or higher
- Fibre internet with a wired Ethernet connection
- Backup power solution
- Resume submitted in English
- Completion of every hiring stage, including resume review, questionnaire, video interview, pre-screen interview, and background check
- Compliance with HIPAA requirements when handling protected health information
Артықшылықтар
- Paid weekly in arrears
- Remote work from home in Mexico
- Required training and coaching
- A cultural fit assessment may form part of the selection process
Ұқсас жұмыс орындары
Senior Content Lead at Brandlight
BrandlightLead executive thought leadership, research-led storytelling, and content distribution at Brandlight. Build AI visibility narratives for enterprise marketing audiences.
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AI Safety Red Teamer
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AI Safety Red Teamer
Mercor51 – 200 Қызметкерлер
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ONSIDE
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Support F5 sellers with Flex Consumption licensing deals, from pricing and contract reviews through quote-to-cash execution. Coordinate regional stakeholders, resolve operational issues, and improve licensing processes.
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Senior Executive Assistant, Digital Leadership
Trane TechnologiesАмерика Құрама Штаттары
Миннесота
Солтүстік Каролина61 300 $ – 109 655 $ / жыл
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Senior Executive Assistant
Hewlett Packard EnterpriseАмерика Құрама Штаттары
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