Core Banking Systems Engineer
Swisscom
Operate and improve Swisscom’s core banking and banking applications. Support integrations, incident resolution, releases, and technical projects.
Open
CorroHealth develops clinically led healthcare analytics and technology solutions for hospitals and health systems. Its work focuses on improving financial performance across the healthcare revenue cycle, combining revenue cycle management, clinical documentation, medical coding, and denials management with expert guidance. By addressing complex payer-provider processes, CorroHealth helps healthcare organizations operate more efficiently and make informed decisions about revenue and reimbursement.
Senior Client Services Coordinator – Healthcare Appeals (Remote)
Support CorroHealth’s healthcare reimbursement services as a senior client services coordinator. Lead appeals escalations, improve operations, develop training, and coordinate cross-functional service delivery.
Description
- Act as the initial escalation point for complex client service issues
- Provide timely follow-up, particularly for high-volume UM Appeals work
- Serve as the subject matter expert for UM Appeals and core operational workflows
- Apply payer-specific rules, timely filing requirements, and documentation standards
- Track and evaluate operational performance to identify improvement opportunities
- Provide practical insights that strengthen service delivery and client satisfaction
- Create and maintain training materials, SOPs, and operational best practices
- Mentor and onboard new team members
- Coordinate with Strategic Advisors, technical teams, and operational stakeholders
- Address escalated issues, contribute to strategic initiatives, and improve client outcomes
- Take on additional responsibilities supporting departmental and company growth initiatives
Requirements
- High school diploma or equivalent is required
- Bachelor’s degree is strongly preferred
- Previous client services experience is required
- One to two years of experience with healthcare appeals workflows, including appeal submissions, payer-specific requirements, and timely filing guidelines
- Knowledge of healthcare revenue cycle processes, including prior authorization, denials management, and appeals resolution
- Prior experience using hospital EMRs and payer portals is strongly preferred
- Salesforce experience is preferred
- Business analysis or project management experience is preferred
- Proficiency with Microsoft Outlook, PowerPoint, Word, and Excel
- Ability to communicate clearly and professionally
- Experience partnering with Strategic Advisors and cross-functional teams to resolve escalations and communicate outcomes
- Familiarity with HIPAA and healthcare compliance requirements for client communications and documentation
- Strong interpersonal, organizational, time-management, critical-thinking, problem-solving, communication, and customer-service abilities
- Computer proficiency
- Ability to manage competing priorities and track project deliverables
- Commitment to HIPAA/HITECH compliance and confidentiality
- Ability to use a computer for extended periods, sit for prolonged periods, communicate effectively, perform repetitive hand movements, and occasionally stand, walk, and lift up to 20 pounds
Benefits
- Opportunities for professional development and personal growth
- Equal opportunity employment
- Reasonable accommodations are available for individuals with disabilities
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