LogoFresh Jobs Ahead
Ventra Health
Ventra Health
1,001 – 5,000 Employees
B2BHealthcareSaaS

Ventra Health is a healthcare revenue cycle management company serving hospitals, health systems, and physician practices across the United States. Its services cover medical billing, coding, claims management, denial prevention, payer contracting, collections, compliance audits, patient responsibility management, and payer strategy.

The company combines RCM expertise and enterprise client service with technology platforms including vCision for AI and automation and vSight for data and analytics. These tools support efforts to improve reimbursement, reduce claim denials, accelerate collections, and provide clearer insight into revenue cycle performance. Ventra Health operates at the intersection of healthcare services, SaaS, and B2B technology, serving thousands of providers and facilities nationwide.

LinkedIn
Company Jobs

Remote Director of Client Success at Ventra Health

Lead client success at Ventra Health, a healthcare revenue cycle management provider. Oversee client performance, revenue cycle issues, implementations, compliance, and the Client Success team.

USUnited StatesRemoteFull-timeLeadEnglish RequiredCustomer SuccessCustomer Success Manager

Description

  • Track client performance and uphold Client Success standards.
  • Use KPI tools and analytics to manage and report on internal and external client performance and health.
  • Coach Client Success Managers to help clients meet or exceed expectations.
  • Arrange regular in-person client meetings and maintain them in the CRM.
  • Review client results to spot revenue cycle and client success issues.
  • Work with Operations, Business Services, and leadership to put solutions in place.
  • Escalate and resolve client concerns promptly.
  • Support the implementation team and Client Success Manager with new client and expansion implementations.
  • Ensure compliance with applicable healthcare and security regulations, and staff adherence to them.
  • Lead, mentor, and support the development of assigned Client Success colleagues.
  • Complete special projects and other assigned duties.

Requirements

  • High school diploma or GED.
  • A bachelor's degree in business, healthcare management, or a related field is preferred.
  • At least five years of experience in healthcare, revenue cycle management, or a related field.
  • Basic familiarity with medical billing and terminology.
  • Ability to interpret and apply state and federal laws, regulations, and policies.
  • Ability to communicate tactfully and professionally with people of diverse personalities.
  • Flexibility to work collaboratively in a fast-paced environment.
  • Ability to deliver high-quality service with strong attention to detail.
  • Ability to understand and follow company policies and procedures.
  • Demonstrated leadership and management skills, including motivating team members and setting expectations.
  • Strong presentation development and delivery skills.
  • Strong knowledge of revenue cycle management, accounting, and/or finance.
  • Strong customer service and client-facing skills.
  • Sound judgment and problem-solving skills.
  • Strong verbal, written, and interpersonal communication skills.
  • Strong time management, organizational, and decision-making skills.
  • Strong knowledge of Outlook and revenue cycle management software or equivalent workflow management software.

Benefits

  • Performance-based incentive plan.
  • Discretionary incentive bonus under company policies.
  • Referral bonus for referring a friend.
  • Reasonable accommodations for qualified individuals with disabilities.

Related Jobs

Tanium

Senior Software Engineer, Backend Integrations

Tanium
1,001 – 5,000 Employees
H1B Visa SponsorConsultingHealthcareLogistics
USUnited StatesCACaliforniaNCNorth Carolina
$191,000 – $293,000 / year
HybridFull-timeSeniorEnglish RequiredFull-stack EngineerSoftware Engineer
AWSAzureDockerGoGraphQLGRPCITSMJavaScriptJenkinsKafkaKubernetesNode.jsNoSQLRabbitMQReactSQLTerraformTypeScript

Build Tanium’s backend services for sending endpoint data to SIEMs, data warehouses, ticketing systems, and cloud platforms. Guide Connect architecture, reliability, observability, and engineering practices.

Open
Cisco

Senior Software Engineering Technical Leader, Cloud Networking

Cisco
H1B Visa SponsorEnterpriseHardwareSecurity
USUnited StatesCOColoradoNCNorth Carolina
$151,600 – $222,400 / year
RemoteFull-timeSeniorEnglish RequiredFull-stack EngineerSoftware Engineer
AWSAzureCloudGoGoogle Cloud PlatformKubernetesPythonTerraform

Set the technical direction for Cisco’s multi-cloud networking platform for Splunk Cloud, building self-service infrastructure and guiding architecture. Lead major initiatives and mentor network engineers.

Open
CDW

Senior Software Engineer II, Remote in Illinois

CDW
H1B Visa SponsorConsultingEducationHealthcare
USUnited StatesILIllinois
$121,000 – $190,600 / year
RemoteFull-timeSeniorEnglish RequiredFull-stack EngineerSoftware Engineer
.NETASP.NETAzureJavaScriptKubernetesLinuxMongoDBPythonSDLCSparkSQL

Lead the design and delivery of scalable business applications at CDW, from architecture and testing through Agile project execution. Guide technical teams, mentor developers, and align engineering decisions with product and business goals.

Open