SupportNinja
SupportNinja
1,001 – 5,000 Employees
B2BSaaS
SupportNinja provides flexible outsourcing services for businesses that need to expand their capabilities without proportionally increasing internal headcount. Its work spans customer experience, customer and technical support, content moderation, data processing, and finance and accounting. The company combines tailored service delivery with AI-enabled solutions to help more than 200 businesses improve operations and pursue growth. Founded in 2015, SupportNinja operates in the B2B and SaaS space.

Remote Automotive Business Development Representative - Colombia

SupportNinja is seeking a remote Business Development Representative to generate automotive leads, develop prospective-client relationships, manage CRM opportunities, and achieve sales KPIs while working Colombia Standard Time.

Description

  • Handle new business inquiries professionally and promptly through phone, email, and chat
  • Pursue qualified business opportunities across designated markets and industries
  • Build lead pipelines through cold calls, email outreach, social media, networking events, and other channels
  • Assess leads and opportunities against target-client fit and minimum qualification criteria
  • Engage prospects to understand their needs, challenges, and business objectives
  • Research relevant products and services and explain their value to prospective clients
  • Build collaborative client relationships through regular, meaningful communication
  • Record and manage sales activities, leads, and opportunities in CRM software
  • Follow established company policies and procedures
  • Achieve or surpass performance targets for assigned KPIs
  • Strengthen product, service, and process expertise through training and ongoing learning modules
  • Coordinate with other departments when required
  • Interact with customers and colleagues in a positive, empathetic, and professional manner
  • Take on additional responsibilities as assigned

Requirements

  • At least one year of business development or comparable experience, ideally in a call-center setting
  • A background in the automotive industry, stated as 6 to 1+ years in the source, is strongly preferred
  • Working knowledge of cars, automotive parts, and the wider auto industry
  • Strong verbal and written communication and presentation skills
  • Confident communication style, persuasive ability, and attentive listening skills
  • Ability to sustain prospect engagement during phone conversations
  • Well-developed negotiation skills
  • Comfort using computers and a range of software applications
  • Experience with Salesforce, HubSpot, Slack, Google Workspace, or comparable tools is preferred
  • Availability Monday through Friday from 8:00 AM to 5:00 PM Colombia Standard Time

Benefits

  • COP 150,000 allowance for remote-work expenses
  • Legally required employment benefits
  • Equipment supplied by the company
  • Competitive compensation
  • Training plus personal and professional development opportunities
  • Equal employment opportunity workplace

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