Litigation Paralegal
Chicago Housing AuthoritySupport Chicago Housing Authority attorneys with legal research, court filings, discovery, and case coordination. Handle matters involving housing, employment, evictions, and commercial litigation.
Open
BRM S.A.S. is an operations and customer-experience services company that helps global brands turn customer promises into consistently delivered experiences. As part of BRM an Alta Company, it develops and manages flexible operational models, combines service performance analysis with customized solutions, and explores AI pilots for customer-experience channels. Founded in 2005, BRM brings experience supporting operations across more than 25 countries, with work spanning enterprise services, marketing, and artificial intelligence.
Portuguese Call Center Supervisor
Lead a bilingual call center sales team at BRM, a Latin American contact operations company. Develop staff through coaching and improve performance using operational KPIs.
Description
- Lead sales teams in call center operations
- Manage operational indicators and performance metrics
- Develop staff through sales coaching
- Improve performance metrics across sales and consultative operations
- Make data-informed decisions
- Track operational KPIs, including CSAT, FCR, sales, schedule adherence, and conversion
- Resolve conflicts
- Lead international teams at a growing company
- Work rotating Monday-to-Friday shifts between 6:00 a.m. and 6:00 p.m., totaling 42 hours per week
Requirements
- Technical, technologist, or professional qualification
- 1–2 years of experience as a supervisor, team leader, or coordinator in call center operations
- Experience in commercial operations, consultative sales, B2B, e-commerce, or fulfillment is preferred
- Advanced Portuguese (C1 or native)
- Fluent Spanish
- Strategic leadership skills
- Ability to manage operational KPIs, including CSAT, FCR, sales metrics, schedule adherence, and conversion
- Analytical ability to make data-driven decisions
- Sales coaching skills
- Conflict resolution skills
- Must reside in Bogotá or Medellín
- Availability to work public holidays as required by operations
Benefits
- Statutory employment benefits
- Variable salary component of COP 200,000
- Permanent employment contract directly with the company
- Fully remote work
- Work equipment provided by the company
Related Jobs
Candidate Experience Specialist, Talent Acquisition
Wingman Group
Support Wingman Group’s high-volume recruitment by coordinating candidate communications, sourcing, interviews, ATS records, and onboarding for remote contractor placements.
Open
Senior MDR Security Analyst — Australia Remote
Artemis
Join Artemis’s Apollo managed detection and response service as a founding analyst, investigating and responding to threats across customers’ cloud, identity, endpoint, and SaaS environments.
Open
Senior Principal Consultant, Outsourced Chief Compliance Officer
ACA Group
United States
California
Colorado
Connecticut
Florida
Illinois
Maine
Massachusetts
New York
North Carolina
Pennsylvania
Tennessee
Texas$180,000 – $200,000 / year
RemoteFull-timeSeniorEnglish RequiredConsultantAdvise financial services firms on governance, risk, and compliance as a Senior Principal Consultant. Lead regulatory reviews and outsourced CCO engagements while managing client relationships and guiding junior staff.
Open
Head of Funnel Conversion (CRO)
AIOSLead AIOS’s international funnel conversion work, improving the journey from Meta ads through purchase. Manage country-based product squads and scale conversion experiments across markets.
Open
Senior Funnel Conversion Lead (CRO)
AIOSUnited States$150,000 – $300,000 / year
RemoteFull-timeSeniorEnglish RequiredConversion Rate OptimizerLead country-specific Meta-to-sale funnel optimization at AIOS, a global AI healthcare company. Run experiments with a product squad to support international GLP-1 growth.
Open
Amharic Transcription Specialist
AppenTranscribe Amharic audio for CrowdGen speech recognition projects. Review speech, add timestamps, identify speakers, and mark non-speech sounds.
Open
Remote Life and Health Insurance Agent
Symmetry Financial GroupWork remotely with families to find life and health coverage that fits their needs. Build client relationships and sales in a flexible, uncapped commission role.
Open
Remote Life and Health Insurance Agent
Symmetry Financial GroupHelp families select life and health coverage remotely by finding leads, advising clients, and closing sales. Flexible, uncapped commission compensation.
Open
Remote Life and Health Insurance Agent
Symmetry Financial GroupHelp clients choose life and health coverage while building lasting relationships in a remote, commission-based role. The opportunity includes flexible scheduling, training, mentorship, and leadership development.
Open