SupportNinja
SupportNinja
1,001 – 5,000 Employees
B2BSaaS
SupportNinja provides flexible outsourcing services for businesses that need to expand their capabilities without proportionally increasing internal headcount. Its work spans customer experience, customer and technical support, content moderation, data processing, and finance and accounting. The company combines tailored service delivery with AI-enabled solutions to help more than 200 businesses improve operations and pursue growth. Founded in 2015, SupportNinja operates in the B2B and SaaS space.

Junior Automotive Business Development Representative - Remote Philippines

SupportNinja is seeking a remote Business Development Representative in the Philippines to generate automotive leads, develop client relationships, manage outreach, and meet performance targets.

Description

  • Handle new business inquiries promptly and professionally through phone, email, and chat
  • Research and pursue opportunities across assigned markets and industries
  • Build qualified lead pipelines through cold calling, email, social media, networking, and other channels
  • Assess prospects against target-client fit and minimum qualification criteria
  • Engage prospective clients to understand their needs, challenges, and goals
  • Learn the company’s offerings and explain their value to prospective clients
  • Build cooperative client relationships through regular, meaningful communication
  • Record and manage sales activities, leads, and opportunities in CRM systems
  • Follow company policies and established procedures
  • Achieve or exceed relevant key performance indicators
  • Strengthen product, service, and process knowledge through training and ongoing learning
  • Coordinate with other departments when required
  • Interact with customers and colleagues with empathy, professionalism, and a positive attitude
  • Complete additional responsibilities as assigned

Requirements

  • At least one year of business development or comparable experience, preferably in a call center setting
  • A background of 6 to 1+ years in the automotive industry is highly preferred
  • Working knowledge of cars, automotive parts, and the wider auto industry
  • Strong verbal, written, and presentation communication skills
  • Confidence, active listening ability, and skill in sustaining prospect engagement by phone
  • Strong negotiation ability
  • Proficiency with computers and common software applications
  • Experience with Salesforce, HubSpot, Slack, Google Workspace, or comparable tools is preferred
  • Availability for the EST shift from 9:00 AM to 6:00 PM US hours, equivalent to 10:00 PM to 7:00 AM PHT
  • Residence in the Philippines

Benefits

  • Competitive compensation
  • HMO coverage beginning on the first day
  • Life insurance
  • Retirement savings program with company matching
  • Paid time off and birthday leave
  • Skills training and professional development opportunities
  • Employee referral program
  • Government-mandated benefits
  • Bring-your-own-device (BYOD) arrangement

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