Associate Scientific Editor, Cell Host and Microbe
RELX
Guide microbiology research through peer review, commissioning, and author engagement for Cell Host and Microbe. Help shape the journal’s editorial strategy and scientific outreach.
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The Cigna Group is a global healthcare company operating through Cigna Healthcare and Evernorth Health Services. Its work combines healthcare services, health insurance, and pharmacy benefits management to support the health and wellbeing of customers, clients, and patients. The company also focuses on ethical healthcare and artificial intelligence practices, health equity, responsible environmental and social governance, and innovation in how care is delivered.
Hybrid Account Manager, International Healthcare
Manage international healthcare client relationships for Cigna Healthcare in a hybrid Account Manager role. Support retention, renewals, service delivery, and revenue growth across SME accounts.
Description
- Manage and retain a portfolio of international clients while meeting service commitments and client expectations
- Build productive relationships with clients, brokers, and internal stakeholders to provide a strong customer experience
- Find ways to deepen client relationships, improve satisfaction, and support revenue growth through upselling and cross-selling
- Join client and broker meetings, preparing commercial analysis, renewal plans, and service reviews
- Work with underwriting, operations, claims, finance, and product teams to provide timely and effective client solutions
- Assist with renewal negotiations by researching the market, assessing account performance, and developing client recommendations
- Handle client questions, escalations, and service issues proactively to secure prompt resolutions and preserve confidence
- Track portfolio performance, identify emerging trends, and share insights supporting retention and growth goals
- Help improve processes that increase efficiency, client advocacy, and service quality
- Keep account records accurate and comply with internal governance and regulatory requirements
Requirements
- Commercially minded, with an interest in client retention, revenue growth, and strategic account development
- Able to negotiate effectively and influence decisions among internal and external stakeholders
- Strong relationship-building and communication skills, including confidence engaging senior contacts
- Analytical capability with experience interpreting data, spotting trends, and developing recommendations
- Well organised, detail oriented, and able to handle competing priorities effectively
- Proactive and solution focused, with the adaptability to work in a fast-paced international setting
- Experience in account management, client relationships, sales support, consulting, insurance, healthcare benefits, financial services, or a related field is preferred
- Proficient in Microsoft Office, especially Excel, PowerPoint, and Teams
- Additional language proficiency is advantageous
Benefits
- Competitive compensation package
- Multicultural hybrid work environment
- Private medical insurance
- Employee wellbeing benefits
- Educational development programme
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