Creative Design Manager, Generative AI
Walmart
Create VFX and generative AI visuals for Walmart Creative, while building scalable design systems and production workflows for high-volume campaigns.
Open
ESN is a German sports-nutrition and supplement brand operated by Fitmart GmbH & Co. KG. Founded in 2004, the company develops and sells protein powders, vitamins, performance supplements, bars, snacks, and fitness apparel through its direct-to-consumer online shop. Its product range supports goals such as muscle building, recovery, hydration, and everyday fitness, while the e-commerce platform includes localized shipping and payment options, subscriptions, promotions, and an outlet. ESN operates at the intersection of food and beverage, health-focused products, and e-commerce, with a team of 201–500 employees.
Head of Customer Service – Hamburg (Hybrid)
Lead customer support for TQG’s sports nutrition brands, ESN and More Nutrition. Build scalable service operations, quality standards, KPI management, and strong team performance.
Description
- Lead and develop the Customer Service team with responsibility for professional and disciplinary management.
- Advance Customer Service strategy, processes, tools, and quality standards.
- Maintain consistently high service across all contact channels while overseeing relevant KPIs.
- Collaborate with Logistics, Brand Teams, and Quality Management on customer-related matters.
- Select, manage, and continually improve external service providers and tools to meet business needs.
- Create useful reporting and turn insights into specific optimization initiatives.
Requirements
- Several years of Customer Service leadership experience, preferably in D2C, e-commerce, or FMCG.
- Demonstrated success establishing and scaling Customer Service organizations.
- Strong process discipline and confidence working with numbers.
- Practical experience using helpdesk and CRM platforms.
- Strategic perspective paired with a hands-on approach.
- Empathetic, precise, and effective communication.
- Genuine interest in leading and developing teams.
- Very strong written and spoken German and English.
Benefits
- Employee discounts on ESN and More Nutrition products.
- Flexible working hours with opportunities to work from home.
- Mobility and fitness support, including Wellpass and the Deutschlandticket.
- Company pension plan.
- Workation opportunities and additional benefits.
Related Jobs
Actuarial Intern
Sanford HealthSupport Sanford Health’s actuarial work while gaining hands-on experience with healthcare operations and organizational projects. This part-time remote internship is based in Wisconsin.
Open
Associate Creative Director, Copy – Pharmaceutical Advertising
EVERSANALead pharmaceutical copywriting and brand storytelling at EVERSANA INTOUCH, a life sciences marketing agency. Create campaigns for healthcare professional and direct-to-consumer audiences while mentoring creative teams.
Open
VP, Group Creative Director, Copy — Pharma Advertising
EVERSANALead creative teams and brand strategy at EVERSANA INTOUCH, a global life sciences marketing agency network. Shape campaigns across pharmaceutical and oncology marketing.
Open
Senior Project Designer, HNTB (New York City, Onsite)
HNTBLead architectural design for complex infrastructure projects at HNTB, from early visioning and programming through design development and construction. Guide multidisciplinary teams while balancing client goals, budgets, schedules, and design quality.
Open
Creative Director, Vivobarefoot
Vivobarefoot
Lead Vivobarefoot’s sustainable footwear storytelling and global campaigns while shaping the brand’s creative direction. Guide a nine-person team across brand, commercial and campaign work.
Open
Associate Creative Director, Art – Pharmaceutical Advertising
EVERSANALead art direction and multimedia creative for pharmaceutical advertising at EVERSANA INTOUCH, a global life sciences marketing agency. Shape client brands, pitches, and creative teams.
Open
Senior Product Designer, Salesforce Tools
CDW
United States
Florida
Illinois
New Hampshire
New York
Texas
Wisconsin$107,000 – $137,000 / year
RemoteFull-timeSeniorEnglish RequiredProduct DesignerDesign Salesforce tools that help CDW sellers manage accounts, price solutions, create quotes, and guide purchases. Work with Research, Product, and Engineering from discovery through launch.
Open
Creative Production Manager, GenAI E-Commerce Imagery
WalmartLead day-to-day production for Walmart Creative’s large-scale GenAI e-commerce imagery program. Coordinate schedules, artists, approvals, quality checks, and delivery.
Open
Flame Creative Finishing Manager
WalmartLead Flame, Nuke, and AI-assisted compositing for Walmart advertising from its Los Angeles studio. Oversee conform, beauty work, quality control, and delivery across broadcast and digital campaigns.
Open