Senior RFIC Designer, CMOS RF and Analog
Sony Semicon (IL)
Designs CMOS RF and analog blocks for cellular IoT chipsets, guiding work from transistor-level concepts through silicon validation and production ramp-up.
Open
Starling Bank is a UK-based digital bank operating across banking, fintech, and financial services. Founded in 2014, it provides personal and business banking through mobile-first products, including current, savings, euro, and teen accounts. Its services include budgeting tools, bill management, international transfers, overdrafts, and business accounts for sole traders and larger companies, with support for multi-currency banking. As a fully regulated bank, Starling Bank combines digital convenience with security features, 24/7 customer service, and a focus on innovation and sustainable banking.
Customer Service Team Member - Cardiff (Hybrid)
Support Starling Bank customers across phone, email, live chat, and social media in a hybrid Cardiff-based role. Resolve complaints, provide effective solutions, and help improve contact-centre service.
Description
- Deliver high-quality customer support through phone, email, live chat, and social media
- Provide practical solutions that meet customers’ needs
- Uphold strong service standards and identify ways to improve the customer experience
- Handle complaints and escalate issues when appropriate
- Contribute to ongoing improvement across the contact centre
- Refine processes and workflows to support efficient service delivery
- Collaborate effectively within a fast-moving team
- Complete training for the role in the office
- Work scheduled hybrid shifts from home and the office
- Complete Q&A, role-play, and written communication exercises during the final interview
Requirements
- Previous contact-centre experience is not required, but a strong understanding of excellent customer service is essential
- Communicate confidently with customers by phone, email, live chat, and social media
- Demonstrate excellent written and spoken communication
- Adapt comfortably to a fast-changing work environment
- Show resilience when managing difficult conversations involving money
- Use basic IT skills to navigate MacBook laptops and internal systems
- Understand customer vulnerabilities
- Work effectively as part of a dynamic team
Benefits
- Enhanced salary-sacrifice pension with a 7% employer contribution
- Vitality private medical insurance, including mental health support and cancer care
- Partner discounts with Waitrose, Mr & Mrs Smith, Peloton, and other providers
- 25 days of annual leave plus public holidays
- An additional day of annual leave for your birthday
- Life insurance worth four times your salary
- 16 hours of paid volunteering leave each year
- Option to buy or sell annual leave
- Family-friendly employment policies
- Additional annual leave based on length of service
- Option to buy or sell up to five extra days off
- Incentivised employee referral scheme
- Perkbox membership with retail discounts, a wellness platform, and weekly free and enhanced perks
- Cycle to Work scheme
- Salary-sacrifice gym partnerships
- Electric vehicle leasing
- Flexible working arrangements
- Professional development and career growth opportunities
- Employment with a Living Wage-accredited organisation
- Collaborative, empowered, and forward-thinking team environment
Related Jobs
Senior Freelance Designer, Digital Campaigns
AKQA
Create digital campaign concepts and polished assets for a credit card launch at AKQA/WPP, serving financial brand clients. Work across formats and channels, from early ideas through final production.
Open
Senior Digital Business Process and Product Lead
AstraZeneca
United States
Maryland$124,000 – $185,000 / year
On-siteFull-timeSeniorEnglish RequiredBusiness OperationsLead digital products and regulated business systems supporting AstraZeneca’s cell therapy operations. Shape process roadmaps, integrations, analytics, compliance, and cross-functional delivery.
Open
Director of Event Programming and Operations
JamestownLead event programming, sales accountability, financial performance, and operations at Jamestown’s One Times Square destination. Oversee event delivery, staff, safety, and client activation resources.
Open
Senior Events Lead at CuspAI
CuspAILead CuspAI’s global events program for AI-powered materials discovery, spanning Foundry events, international roadshows and conferences. Shape partner and customer experiences while building a repeatable events function.
Open
CrossBeam Product Director
CACI International IncUnited States
Florida
New Jersey$168,200 – $370,000 / year
On-siteFull-timeLeadEnglish RequiredDirectorLead CACI’s CrossBeam optical communications portfolio, overseeing production and product growth. Drive new business capture and team performance across aerospace and defense.
Open
Customer and Sales Support Specialist
Sikla GmbHSupport Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.
Open
Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)
Newstel Worldwide
Portugal€11 – €14 / hour
RemotePart-timeJuniorMiddleNo degree requiredDanish RequiredEnglish RequiredCustomer SupportProvide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.
Open
Customer Support and E-Commerce Operations Specialist
Frühlingszwiebel
Support customers and coordinate e-commerce operations for Frühlingszwiebel, a healthy nutrition startup. The role spans Shopify workflows, fulfillment, and operational projects.
Open