Starling Bank
Starling Bank
Starling Bank ब्रिटेन में स्थित एक डिजिटल बैंक है, जो बैंकिंग, फिनटेक और वित्तीय सेवाओं के क्षेत्र में काम करता है। 2014 में स्थापित यह मोबाइल-केंद्रित उत्पादों के माध्यम से व्यक्तिगत और व्यावसायिक बैंकिंग सेवाएँ प्रदान करता है, जिनमें चालू, बचत, यूरो और किशोर खातों के साथ-साथ बजट बनाने के उपकरण, बिल प्रबंधन, अंतरराष्ट्रीय धन अंतरण, ओवरड्राफ्ट और एकल व्यापारियों तथा बड़ी कंपनियों के लिए व्यावसायिक खाते शामिल हैं। यह बहु-मुद्रा बैंकिंग की सुविधा भी देता है। पूरी तरह विनियमित बैंक के रूप में Starling Bank डिजिटल सुविधा को सुरक्षा सुविधाओं, चौबीसों घंटे ग्राहक सेवा तथा नवाचार और टिकाऊ बैंकिंग पर ध्यान के साथ जोड़ता है।

Customer Service Team Member - Cardiff (Hybrid)

Support Starling Bank customers across phone, email, live chat, and social media in a hybrid Cardiff-based role. Resolve complaints, provide effective solutions, and help improve contact-centre service.

विवरण

  • Deliver high-quality customer support through phone, email, live chat, and social media
  • Provide practical solutions that meet customers’ needs
  • Uphold strong service standards and identify ways to improve the customer experience
  • Handle complaints and escalate issues when appropriate
  • Contribute to ongoing improvement across the contact centre
  • Refine processes and workflows to support efficient service delivery
  • Collaborate effectively within a fast-moving team
  • Complete training for the role in the office
  • Work scheduled hybrid shifts from home and the office
  • Complete Q&A, role-play, and written communication exercises during the final interview

आवश्यकताएँ

  • Previous contact-centre experience is not required, but a strong understanding of excellent customer service is essential
  • Communicate confidently with customers by phone, email, live chat, and social media
  • Demonstrate excellent written and spoken communication
  • Adapt comfortably to a fast-changing work environment
  • Show resilience when managing difficult conversations involving money
  • Use basic IT skills to navigate MacBook laptops and internal systems
  • Understand customer vulnerabilities
  • Work effectively as part of a dynamic team

लाभ

  • Enhanced salary-sacrifice pension with a 7% employer contribution
  • Vitality private medical insurance, including mental health support and cancer care
  • Partner discounts with Waitrose, Mr & Mrs Smith, Peloton, and other providers
  • 25 days of annual leave plus public holidays
  • An additional day of annual leave for your birthday
  • Life insurance worth four times your salary
  • 16 hours of paid volunteering leave each year
  • Option to buy or sell annual leave
  • Family-friendly employment policies
  • Additional annual leave based on length of service
  • Option to buy or sell up to five extra days off
  • Incentivised employee referral scheme
  • Perkbox membership with retail discounts, a wellness platform, and weekly free and enhanced perks
  • Cycle to Work scheme
  • Salary-sacrifice gym partnerships
  • Electric vehicle leasing
  • Flexible working arrangements
  • Professional development and career growth opportunities
  • Employment with a Living Wage-accredited organisation
  • Collaborative, empowered, and forward-thinking team environment

संबंधित नौकरियाँ

Kyndryl

Senior SQL Server Database Administrator

Kyndryl

Administer and improve Kyndryl’s enterprise SQL Server infrastructure in Bangalore or Chennai, supporting performance, security, availability, and disaster recovery. The role covers database operations, lifecycle management, monitoring, and support for application teams.

खोलें
Recruiting Sonia

Remote DACH Sales Manager, Public Sector SaaS

Recruiting Sonia

Lead consultative sales of Axiell’s cultural-sector software to museums, archives, and public institutions across Germany. Oversee tenders, demonstrations, customer relationships, and the full sales cycle.

खोलें
ReSus Consult GmbH

Sales Director, HVAC and Plumbing (SHK)

ReSus Consult GmbH

Lead a regional portfolio of five to twelve SHK trade businesses, with responsibility for budgets and operational development. Build regional collaboration through digitalization, shared capacity, larger projects and best-practice exchange.

खोलें
smartkündigen OHG

Senior Sales Manager (German-speaking), Remote

smartkündigen OHG
11 – 50 कर्मचारी
B2CSaaSउत्पादकता

Advise customers, grow existing accounts, and close sales for smartkündigen’s digital contract cancellation service. Work fully remotely without cold calling.

खोलें
smartkündigen OHG

Senior Sales Manager, Remote

smartkündigen OHG
11 – 50 कर्मचारी
B2CSaaSउत्पादकता

Advise customers, grow existing accounts, and close sales for smartkündigen’s digital contract cancellation service. Work fully remotely worldwide, handling inbound inquiries without cold calling.

खोलें
Excelligence - Das Institut für Personalentwicklung | Wissenschaftlich fundierte Trainings

Remote Sales Intern

Excelligence - Das Institut für Personalentwicklung | Wissenschaftlich fundierte Trainings
1 – 10 कर्मचारी
एचआर टेकशिक्षा

Support sales of psychology-based coaching and employee training programs by finding B2B customers, holding calls, and developing scalable digital sales processes. The internship is remote in Germany.

खोलें
Personalberatung Pillong

DACH Industrial B2B Sales Manager (Hybrid)

Personalberatung Pillong

Grow industrial B2B sales across the DACH region for a company specializing in electromechanical components. Build customer relationships, win new business, and advise clients on technical solutions.

खोलें
HORBACH

Financial Sales Adviser – Career Changer, Stuttgart

HORBACH
501 – 1,000 कर्मचारी
परामर्शबीमावित्त

Advise academic clients on financial planning and risk management in a hybrid role with HORBACH. Build tailored financial plans and manage client relationships independently.

खोलें
much. Consulting

Senior ERP Sales Manager

much. Consulting

Lead Odoo ERP sales for much. Consulting, guiding clients from process discovery to contract close. The role combines enterprise sales management with customer workshops and mentoring junior solution staff.

खोलें
Gartner

Senior Director Analyst, Analytics and AI

Gartner

Develop practical research on analytics and AI for Gartner, advising enterprise leaders on market trends and client strategy. Present findings and help organizations make informed decisions.

खोलें