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Model 1 Commercial Vehicles operates at the intersection of logistics, automotive, and consulting, providing transportation solutions for commercial-vehicle businesses. Its stated focus includes vehicle customisation, technology integration, and operational support designed around the practical needs of companies managing commercial transport. The profile suggests a multidisciplinary environment spanning automotive expertise, logistics operations, and client-focused consulting work.
Business Development Manager, Fleet Services and National Accounts (Phoenix Hybrid)
Drive service and parts revenue by developing national fleet accounts for Model 1 Commercial Vehicles. Build service plans, pricing strategies, and lasting relationships with commercial fleet customers.
United States
Arizona$100,000 – $120,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredBusiness Development RepDescription
- Identify and qualify national accounts and large commercial fleet prospects
- Maintain a complete and accurate CRM sales pipeline
- Research target accounts, fleet profiles, service providers, customer challenges, and decision-making structures
- Manage the complete sales cycle from prospecting and discovery through site visits, proposals, negotiations, and closing
- Create account strategies designed to increase customer spend
- Represent Model 1 at trade shows, fleet conferences, and customer events
- Assess fleet requirements and develop tailored service solutions
- Collaborate with operations, service managers, and technicians to create customized service plans
- Document and review customer SLAs, response targets, service schedules, and escalation procedures
- Update service plans to reflect utilization, seasonal demand, and fleet changes
- Prepare pricing proposals and negotiate contracts, rate models, and volume discounts
- Work with finance and operations to confirm pricing and cost-to-serve
- Act as the primary contact and escalation owner for assigned accounts
- Coordinate customer service work with dispatch, service, and operations teams
- Address service escalations and recurring customer issues
- Lead regular business reviews with strategic accounts
- Develop relationships with multiple stakeholders across customer organizations
- Find expansion opportunities and drive account growth
- Keep CRM records current for account activity, pipeline, service plans, and pricing agreements
- Report on pipeline, forecasts, account growth, retention and churn, revenue, and account health
- Contribute to annual account planning and territory and quota discussions
Requirements
- At least five years of experience in business development, sales, or account management within fleet services, commercial vehicles, automotive service, transportation, or a related field
- Proven success managing large, multi-location, or national accounts, including pricing negotiations and contract administration
- Strong negotiation capabilities with experience creating and aligning pricing structures across regions or business units
- Highly organized, with reliable follow-through
- Ability to coordinate with operations, service, dispatch, finance, and external stakeholders
- Strong written, verbal, and presentation communication skills
- Comfort working with senior decision-makers
- Experience using CRM platforms such as Salesforce or HubSpot
- Proficiency with Microsoft Office and Excel
- Valid driver's license
- Willingness to travel regularly to customer sites and company service locations
- Preferred: knowledge of or relationships in commercial fleet, trucking, or vehicle maintenance and service
- Preferred: experience with fleet maintenance software, service scheduling or dispatch systems, or telematics platforms
- Preferred: familiarity with DOT regulations and commercial vehicle compliance requirements
- Preferred: bachelor's degree in business, marketing, or a related field
- Preferred: experience selling to or managing national or enterprise accounts with formal procurement processes
Benefits
- Health insurance coverage
- Paid holidays
- Vacation pay
- Opportunities for continuing education
- Mentorship and professional networking opportunities
- High-quality technology to support daily work and improve efficiency
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