Caterpillar Inc.
Caterpillar Inc.
Caterpillar Inc. is a global manufacturing company that develops heavy equipment and engines for construction, mining, energy, and other infrastructure-focused industries. Its product portfolio includes excavators, dozers, articulated trucks, and power systems, supported by advanced technology and a worldwide dealer network. Founded in 1925, the company combines long-standing industrial expertise with a focus on improving productivity and advancing more sustainable equipment and operations.

Sales Representative, Caterpillar — Chennai

Build Caterpillar dealer sales capability and support product launches, planning, and performance reviews. Address customer needs and feedback, and follow through on corrective actions.

Description

  • Manage dealer relationships to promote Caterpillar products and services.
  • Help strengthen dealers’ sales capabilities.
  • Review and approve variance programs and commercial actions within business process guidance.
  • Help dealers develop forecasts, sales, rental, and used equipment plans, and sales techniques.
  • Support new product launches.
  • Conduct regular sales performance reviews with dealers.
  • Ensure corrective actions are implemented when needed.
  • Present products or services to stakeholders.
  • Respond to customer questions and needs.
  • Research and validate customer needs and expectations.
  • Collect customer satisfaction feedback and act on opportunities to improve.

Requirements

  • Understand customer needs, industry trends, regulatory considerations, decision-making processes, communication, negotiation, relationship management, and value selling.
  • Analyze situations and make productive decisions using informed judgment.
  • Communicate effectively with customers, dealers, stakeholders, vendors, and clients.
  • Negotiate constructively and collaboratively.
  • Build and maintain working relationships with clients, vendors, and peers.
  • Present the costs and benefits of products, technology, or services.
  • Participate in or have familiarity with industry professional associations and publications.

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