Caterpillar Inc. este o companie globală de producție care dezvoltă echipamente grele și motoare pentru construcții, minerit, energie și alte industrii axate pe infrastructură. Portofoliul său de produse include excavatoare, buldozere, autobasculante articulate și sisteme de alimentare, susținute de tehnologii avansate și de o rețea mondială de dealeri. Fondată în 1925, compania îmbină experiența industrială îndelungată cu preocuparea pentru creșterea productivității și promovarea unor echipamente și operațiuni mai sustenabile.
Sales Representative, Caterpillar — Chennai
Build Caterpillar dealer sales capability and support product launches, planning, and performance reviews. Address customer needs and feedback, and follow through on corrective actions.
Descriere
- Manage dealer relationships to promote Caterpillar products and services.
- Help strengthen dealers’ sales capabilities.
- Review and approve variance programs and commercial actions within business process guidance.
- Help dealers develop forecasts, sales, rental, and used equipment plans, and sales techniques.
- Support new product launches.
- Conduct regular sales performance reviews with dealers.
- Ensure corrective actions are implemented when needed.
- Present products or services to stakeholders.
- Respond to customer questions and needs.
- Research and validate customer needs and expectations.
- Collect customer satisfaction feedback and act on opportunities to improve.
Cerințe
- Understand customer needs, industry trends, regulatory considerations, decision-making processes, communication, negotiation, relationship management, and value selling.
- Analyze situations and make productive decisions using informed judgment.
- Communicate effectively with customers, dealers, stakeholders, vendors, and clients.
- Negotiate constructively and collaboratively.
- Build and maintain working relationships with clients, vendors, and peers.
- Present the costs and benefits of products, technology, or services.
- Participate in or have familiarity with industry professional associations and publications.