Business Development Manager, Fleet Services and National Accounts (Phoenix Hybrid)

Gibrid To‘liq stavka O‘rta daraja Senior Talab Qilinadigan Til: inglizcha Biznesni rivojlantirish vakili

Arizona

100 000 $ – 120 000 $ / yil

Tavsif

Identify and qualify national accounts and large commercial fleet prospects
Maintain a complete and accurate CRM sales pipeline
Research target accounts, fleet profiles, service providers, customer challenges, and decision-making structures
Manage the complete sales cycle from prospecting and discovery through site visits, proposals, negotiations, and closing
Create account strategies designed to increase customer spend
Represent Model 1 at trade shows, fleet conferences, and customer events
Assess fleet requirements and develop tailored service solutions
Collaborate with operations, service managers, and technicians to create customized service plans
Document and review customer SLAs, response targets, service schedules, and escalation procedures
Update service plans to reflect utilization, seasonal demand, and fleet changes
Prepare pricing proposals and negotiate contracts, rate models, and volume discounts
Work with finance and operations to confirm pricing and cost-to-serve
Act as the primary contact and escalation owner for assigned accounts
Coordinate customer service work with dispatch, service, and operations teams
Address service escalations and recurring customer issues
Lead regular business reviews with strategic accounts
Develop relationships with multiple stakeholders across customer organizations
Find expansion opportunities and drive account growth
Keep CRM records current for account activity, pipeline, service plans, and pricing agreements
Report on pipeline, forecasts, account growth, retention and churn, revenue, and account health
Contribute to annual account planning and territory and quota discussions

Talablar

At least five years of experience in business development, sales, or account management within fleet services, commercial vehicles, automotive service, transportation, or a related field
Proven success managing large, multi-location, or national accounts, including pricing negotiations and contract administration
Strong negotiation capabilities with experience creating and aligning pricing structures across regions or business units
Highly organized, with reliable follow-through
Ability to coordinate with operations, service, dispatch, finance, and external stakeholders
Strong written, verbal, and presentation communication skills
Comfort working with senior decision-makers
Experience using CRM platforms such as Salesforce or HubSpot
Proficiency with Microsoft Office and Excel
Valid driver's license
Willingness to travel regularly to customer sites and company service locations
Preferred: knowledge of or relationships in commercial fleet, trucking, or vehicle maintenance and service
Preferred: experience with fleet maintenance software, service scheduling or dispatch systems, or telematics platforms
Preferred: familiarity with DOT regulations and commercial vehicle compliance requirements
Preferred: bachelor's degree in business, marketing, or a related field
Preferred: experience selling to or managing national or enterprise accounts with formal procurement processes

Imtiyozlar

Health insurance coverage
Paid holidays
Vacation pay
Opportunities for continuing education
Mentorship and professional networking opportunities
High-quality technology to support daily work and improve efficiency

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