NVIDIA
NVIDIA
NVIDIA गेमिंग, डेटा सेंटर, क्लाउड कंप्यूटिंग, स्वास्थ्य सेवा, विनिर्माण, ऑटोमोटिव और रोबोटिक्स सहित विभिन्न क्षेत्रों में उपयोग की जाने वाली त्वरित कंप्यूटिंग और कृत्रिम बुद्धिमत्ता प्रौद्योगिकियाँ विकसित करती है। इसका कार्य ग्राफ़िक्स प्रोसेसिंग यूनिट, AI प्लेटफ़ॉर्म, सिमुलेशन और उद्योग-केंद्रित समाधानों तक फैला हुआ है। इनमें सहयोगात्मक 3D वर्कफ़्लो के लिए NVIDIA Omniverse, स्वायत्त वाहन विकास के लिए NVIDIA DRIVE और स्वास्थ्य सेवा अनुप्रयोगों के लिए NVIDIA Clara शामिल हैं। कंपनी उन्नत कंप्यूटिंग, सिमुलेशन और AI-आधारित विश्लेषणों को समर्थन देने वाले बुनियादी ढाँचे और सॉफ़्टवेयर पर काम करने वाली बड़ी तकनीकी टीमों को एक साथ लाती है।

Senior HPC Support Engineer, Ethernet and AI Infrastructure — NVIDIA, Redmond Onsite

Support NVIDIA Ethernet switching and AI infrastructure customers as a senior HPC engineer in Redmond. Diagnose Linux, networking, and data-center systems while leading resolution of complex technical issues.

विवरण

  • Deliver technical solutions for complex customer installations, maintenance, and operations involving NVIDIA networking products
  • Investigate and resolve customer issues through research, reproduction, and troubleshooting across multiple Linux distributions
  • Support NVIDIA Ethernet switching technologies and complete solutions including NVIDIA Spectrum-X
  • Handle customer support requests by phone, email, and conference call
  • Troubleshoot issues involving installation, operation, maintenance, product use, and interoperability with third-party vendors
  • Contribute to cross-functional team meetings
  • Share product, customer experience, and support-tool feedback with Engineering and Marketing
  • Create, refine, and document standard practices for internal Support and R&D teams
  • Work closely with Engineering, Marketing, and Support on technical issues
  • Lead critical issue resolution while preserving strong customer satisfaction

आवश्यकताएँ

  • At least five years of experience providing detailed customer support and debugging hardware and software products
  • Demonstrated use of established agentic AI tools such as Claude, Codex, or Cursor in daily work
  • Established understanding of enterprise platforms and systems engineering
  • Knowledge of Linux triage and server systems, with the ability to resolve hardware and operating-system issues
  • Professional communication and interpersonal abilities
  • A degree from an accredited university or college in Networking, Computer Science or Engineering, or Electrical/IT, or equivalent experience
  • Excellent English communication, presentation, speaking, and writing skills
  • Enterprise-level knowledge of networking technologies, protocols, and routing, including TCP, UDP, Ethernet, IP, L2, L3, ARP, STP, LACP, MLAG, IGMP, PIM, BGP, and OSPF
  • Knowledge of Linux operating-system administration and networking
  • Ability to diagnose network protocols with TCPDUMP, Wireshark, or comparable tools
  • Deep knowledge of at least two of the following: data centers, servers, distributed systems, virtualization, deep learning frameworks, containers or containerization
  • Strong organization, prioritization, and multitasking skills with limited supervision
  • Preferred experience with large-scale networking and AI infrastructure, overlay technologies, RoCE, QoS, clustering or HPC data-center technologies, NCCL, MPI, Slurm/SchedMD, relevant certifications, shell scripting, and debugging practices

लाभ

  • Competitive salary
  • Equity compensation
  • Comprehensive benefits package

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