DealHub.io
DealHub.io
201 – 500 कर्मचारी
B2BSaaS
DealHub.io एक B2B SaaS कंपनी है, जो मध्यम आकार के और बड़े संगठनों के लिए कोट से लेकर राजस्व तक की प्रक्रियाओं को संचालित करने वाला सॉफ़्टवेयर विकसित करती है। इसका लो-कोड कॉमर्स प्लेटफ़ॉर्म कॉन्फ़िगर-प्राइस-क्वोट (CPQ), कॉन्ट्रैक्ट लाइफ़साइकल मैनेजमेंट (CLM), प्रस्ताव तैयार करना, सब्सक्रिप्शन प्रबंधन और बिलिंग को एक ही जुड़े हुए वर्कफ़्लो में एक साथ लाता है। इन प्रक्रियाओं को एक डिजिटल DealRoom में केंद्रीकृत करके, DealHub.io बिक्री और संचालन टीमों को खरीदारों के साथ बेहतर समन्वय करने, सौदों को पूरा करने में आने वाली रुकावटें कम करने और प्रस्ताव से राजस्व तक अवसरों को अधिक कुशलता से आगे बढ़ाने में मदद करता है।

Senior Account Manager, Customer Growth — Texas Remote

Lead strategic enterprise customer relationships for DealHub.io, strengthening executive engagement, retention, advocacy, and account expansion across B2B SaaS customers.

विवरण

  • Manage strategic relationships across a portfolio of DealHub enterprise customers.
  • Build trusted partnerships with C-level executives, senior leaders, and other key business stakeholders.
  • Secure executive sponsorship for DealHub across strategic customer accounts.
  • Learn each customer’s strategy, priorities, challenges, and growth objectives.
  • Position DealHub as a strategic partner and trusted advisor.
  • Develop relationships with multiple stakeholders throughout each customer organization.
  • Collaborate with Sales and Customer Success on account growth and expansion plans.
  • Find and qualify commercial opportunities within strategic accounts.
  • Lead executive business reviews and other high-level customer meetings.
  • Serve as a senior escalation contact and coordinate solutions for critical issues.
  • Maintain success plans, executive alignment, and measurable business outcomes for strategic accounts.
  • Create and maintain account plans, stakeholder maps, risk assessments, opportunity records, and growth strategies.
  • Build customer advocacy through executive references, case studies, events, and advisory initiatives.
  • Represent DealHub at executive meetings, industry events, and strategic customer forums.
  • Report account health, executive engagement, retention risks, and expansion opportunities to DealHub leadership.

आवश्यकताएँ

  • At least 7 years of experience in strategic or enterprise account management, account executive work, customer success, or a comparable B2B SaaS position.
  • Demonstrated success managing strategic enterprise accounts and developing durable customer partnerships.
  • Executive presence and the ability to communicate credibly with senior decision-makers.
  • Strong business judgment and an understanding of customer strategy, organizational priorities, and business challenges.
  • Experience uncovering and delivering expansion opportunities within existing enterprise accounts.
  • Background creating and implementing strategic account plans.
  • Strong negotiation, influence, and relationship-management capabilities.
  • Ability to think strategically while maintaining close attention to customer and business details.
  • Excellent written, verbal, and presentation skills.
  • Effective cross-functional collaborator with Sales, Customer Success, Product, Support, and executive leadership.
  • Ability to balance multiple strategic accounts and priorities in a fast-moving environment.
  • Self-directed, proactive, and accountable.
  • Familiarity with CPQ, CRM, billing, or sales enablement platforms is a significant advantage.

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