Conference and Seminar Executive II
RELX
Coordinate virtual conference content, production, stakeholders, and analytics for a global professional information company. Support high-quality webinars from planning through post-event reporting.
खोलें
Coastal Horizons उत्तरी कैरोलिना के विभिन्न समुदायों की सेवा करने वाला राष्ट्रीय स्तर पर मान्यता प्राप्त गैर-लाभकारी स्वास्थ्य सेवा और कल्याण संगठन है। 1970 से यह साक्ष्य-आधारित मादक द्रव्य उपयोग उपचार, मानसिक स्वास्थ्य देखभाल, संकट हस्तक्षेप, कल्याण सेवाएँ और न्याय-व्यवस्था से जुड़े लोगों के लिए सहायता प्रदान करता आ रहा है। इसका कार्य आवश्यक देखभाल तक पहुँच बढ़ाने पर केंद्रित है, जिसमें उन लोगों के लिए सहायता भी शामिल है जो इसका खर्च वहन करने में असमर्थ हो सकते हैं, साथ ही व्यक्तियों और परिवारों को अधिक स्वस्थ, सुरक्षित और स्थिर जीवन बनाने में मदद करना शामिल है।
Remote Call Center Administrative Assistant – North Carolina
Provide remote administrative support for calls, referrals, scheduling, and client intake. Connect clients with Coastal Horizons behavioral health and substance use services.
विवरण
- Manage incoming calls, return messages, confirm approved client identifiers and safe contact preferences, and direct callers to the right staff.
- Explain next steps using authorized scripts and established procedures.
- Recognize reported immediate danger or urgent needs and promptly transfer clinical or safety matters to qualified staff.
- Review shared referral queues, inboxes, voicemail, and calendars for duplicate referrals, missing details, deadlines, and unassigned tasks.
- Schedule and change secure-video and in-person appointments.
- Protect rapid-access availability and place clients in suitable local handoff appointments.
- Help clients access the HIPAA-configured intake packet by providing approved links and instructions.
- Offer nonclinical assistance with intake materials without making electronic access a condition of receiving services.
- Send appointment confirmations and reminders, and record contact attempts in electronic medical record systems.
- Monitor unreachable clients and canceled, missed, or incomplete appointments for follow-up.
- Operate electronic health records, scheduling and document-management tools, communication and phone systems, and related technology.
- Resolve routine system problems and escalate technical or workflow issues that remain unresolved.
- Confirm acceptance by the receiving Care Manager before transferring clients to their home county and local Care Manager.
- Keep scripts, contact directories, provider details, downtime resources, reports, meeting materials, and onboarding resources current.
- Deliver prompt, respectful, trauma-informed service while handling high call volume, interruptions, confidential information, and competing priorities.
- Assist Call Center and local TASC teams with administrative coordination and workflow support.
- Complete other assigned responsibilities.
आवश्यकताएँ
- High school diploma or equivalent.
- An associate degree in business administration, office administration, healthcare administration, human services, or a related discipline is preferred.
- At least two years of relevant experience in administration, call centers, customer service, healthcare, or human services.
- Experience with electronic health records, multi-calendar scheduling, high-volume phone systems, data entry, and Microsoft 365.
- Ability to serve people calmly, respectfully, patiently, and in a trauma-informed manner across varied communication, technology, language, and accessibility needs.
- Strong customer service and interpersonal communication abilities.
- Capacity to handle frequent calls, interruptions, confidential information, and competing deadlines.
- Ability to follow scripts and protocols precisely while identifying matters that require immediate clinical or supervisory escalation.
- Careful attention to detail and a track record of accurate records and documentation.
- Ability to learn multiple electronic platforms and investigate routine workflow problems.
- Professional communication skills for working with clients, colleagues, probation staff, treatment providers, and community partners.
- Ability to organize competing demands, meet deadlines, and adjust to changing service needs.
- Commitment to confidentiality, professional boundaries, and privacy and security standards.
- Proficiency with Microsoft 365 and willingness to learn electronic documentation, scheduling, virtual meeting, secure-video, and related platforms.
- Ability to provide compassionate, trauma-informed support to people seeking behavioral health and substance use services.
- Ability to perform essential duties involving stooping, standing, walking, fingering, grasping, speaking, hearing, and repetitive motion.
- Ability to perform sedentary work with occasional lifting, carrying, pushing, pulling, or moving objects weighing up to 10 pounds.
लाभ
- Work with a mission-focused organization delivering behavioral health, substance use, and community-based services.
- Reasonable accommodations may be available so qualified individuals with disabilities can perform the position’s essential functions.
संबंधित नौकरियाँ
Freelance Editorial and SEO Writer
Mediengruppe Pressedruck (Augsburger Allgemeine)
Write and optimize service content for the digital news outlets of Mediengruppe Pressedruck. Cover topics including television, streaming, and events.
खोलें
A
Corporate Sales Executive
Automatizate
Sell Equifax credit information solutions and related services on behalf of Peruvian distributor Automatízate Negocios. Prospect for customers, manage sales opportunities, and develop an assigned client portfolio.
खोलें
A
Corporate B2B Sales Executive
AutomatizateSell Equifax credit information solutions for Automatízate Negocios by prospecting customers and managing sales opportunities.
खोलें
Insurance Claims Executive
EXL
Review UK insurance claim documents, validate transaction details, and set up FNOL claims for EXL. This full-time hybrid role is based in Noida, India.
खोलें
Senior Content Lead
M-KOPA
Lead brand storytelling and content for M-KOPA in Nigeria, shaping copy, campaigns, social media, and customer engagement. The role spans content strategy, creative collaboration, and audience growth.
खोलें
ANZ Marketing Director
Thomson Reuters
Lead Thomson Reuters’ Australia and New Zealand marketing strategy, field programmes and pipeline growth across legal, tax and compliance technology. Manage regional teams, campaigns and events, with an emphasis on AI-enabled marketing.
खोलें
CSR Internal Communications Intern
CANAL+ Polska
Join CANAL+’s CSR communications team to create content, organize events, and raise employee awareness of social and environmental issues.
खोलें
Senior Marketing and Growth Lead
QMH Consulting GmbHLead B2B marketing and growth for QMH Consulting, which provides engineering services, consulting, audits, training, and software. Set strategy and drive campaigns, lead generation, and marketing growth.
खोलें
Product Manager, AI Content Creation
Omnisend
लिथुआनिया€5,500 – €8,000 / महीना
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीकंटेंट मैनेजरLead AI- and MCP-powered content creation for Omnisend’s ecommerce email marketing platform. Shape the email builder and AI assistant experiences used by merchants worldwide.
खोलें