Proesa - Cabinet de conseil, recrutement et formation
Proesa - Cabinet de conseil, recrutement et formation
Proesa - Cabinet de conseil, recrutement et formation एक फ्रांसीसी परामर्श और भर्ती संस्था है, जो करियर विकास, कौशल आकलन, व्यावसायिक प्रशिक्षण और प्रतिभा प्रबंधन के क्षेत्र में कार्य करती है। इसकी सेवाएँ नियोक्ताओं और नौकरी तलाशने वालों, दोनों की सहायता करती हैं। इनमें भर्ती अभियान, उम्मीदवारों का चयन, व्यक्तिगत मार्गदर्शन और प्रशिक्षण कार्यक्रम शामिल हैं। Proesa डिजिटल करियर और उम्मीदवार पोर्टल भी उपलब्ध कराती है, जिनमें समावेशी साधनों, स्पष्ट डेटा प्रथाओं और भर्ती प्रक्रिया के दौरान सहमति पर ध्यान दिया जाता है। कंपनी का कार्य परामर्श, भर्ती और मानव संसाधन प्रौद्योगिकी के संगम पर केंद्रित है।

Customer Success Manager – EV Charging Infrastructure, Hybrid France

Own client relationships, contract performance, and service improvement for electric-vehicle charging infrastructure operations and maintenance. Coordinate stakeholders, track KPIs and SLAs, and lead action plans that improve availability and customer satisfaction.

विवरण

  • Act as the main client contact for operations and maintenance topics
  • Capture client priorities and formalize requirements when contracts begin
  • Help clients use monitoring and tracking platforms
  • Establish and manage reporting and governance procedures
  • Maintain compliance with contractual obligations and service-level agreements
  • Coordinate the internal teams supporting each contract
  • Track incidents and complaints while coordinating corrective action plans
  • Organize and facilitate steering committees and performance reviews
  • Oversee KPIs and assess contract performance
  • Investigate performance shortfalls and their underlying causes
  • Review preventive and corrective maintenance data alongside hotline activity
  • Recommend measures to increase infrastructure availability and customer satisfaction
  • Explore service-development opportunities and additional client needs with the Sales Manager

आवश्यकताएँ

  • Master’s degree equivalent to Bac+5, preferably from an engineering or business school or a comparable program
  • Three to five years of experience in a B2B setting
  • Background in key account management, consulting, contract management, service delivery, or technical project management
  • Able to track metrics, produce reports, and evaluate performance
  • Experience operating, maintaining, or managing technical infrastructure is advantageous
  • Organized and self-directed, with strong coordination skills across multiple stakeholders
  • Able to interpret data and convert operational insights into practical action plans
  • Proficient with Excel and PowerPoint
  • Interest in digital tools and artificial intelligence solutions is beneficial

लाभ

  • 10 additional days of leave
  • Profit-sharing program
  • Health insurance coverage
  • Swile meal vouchers
  • Occasional travel to client locations
  • Significant autonomy in managing the role
  • Strong opportunities for professional growth

संबंधित नौकरियाँ

Snowflake
W

AI Enablement Specialist

WSGR

Evaluate and implement AI tools, automated workflows, and process improvements for Wilson Sonsini’s legal practices. Lead pilots, training, adoption, and cross-functional innovation initiatives.

खोलें
TD

Financial Crime Risk Investigator I

TD

Investigate financial crime, fraud, money laundering, and sanctions cases for TD Bank, using risk assessments and digital evidence analysis. Support investigations from initial case review through documentation, recommendations, and preparation for interviews and reviews.

खोलें
Rice University's Baker Institute for Public Policy

Events and Venue Manager

Rice University's Baker Institute for Public Policy

Coordinate venue operations and event services across Rice University’s BRC and OES facilities. Manage reservations, logistics, vendors, and conferences for up to 500 attendees.

खोलें
New York University Tisch School of the Arts

Events Coordinator

New York University Tisch School of the Arts
501 – 1,000 कर्मचारी
कलामीडियाशिक्षा

Plan receptions, ceremonies, conferences, and festivals for NYU Tisch, coordinating venues, vendors, catering, technical needs, budgets, and guest services.

खोलें
AdvanceCare

SOP Administrative Assistant

AdvanceCare

Support strategic planning, OKR initiatives, reporting, and process improvement. AdvanceCare provides in-home caregiving and disability support across Tennessee.

खोलें
ONMO

Fraud and Financial Crime Officer – ONMO (Hybrid, UK)

ONMO

Investigate fraud and financial crime referrals involving applications and active accounts at ONMO. Review AML and screening cases, document decisions, and help strengthen controls.

खोलें
ElevenLabs

Senior Global Events Lead

ElevenLabs

Lead ElevenLabs’ flagship events, sponsorships, and brand activations worldwide, from strategy through execution. Partner with go-to-market teams to engage customers and prospects and build pipeline.

खोलें
Swarmer

Office Manager, Lviv

Swarmer

Oversee day-to-day workplace operations at Swarmer’s Lviv office, supporting a team working on autonomous defense drone technology. The role covers facilities, suppliers, budgets, office security, meals, and team activities.

खोलें
AltaMed Health Services

Dental Office Manager

AltaMed Health Services

Oversee business, clinical, and compliance operations across AltaMed dental sites. Monitor quality, service, financial, and workforce goals to improve site performance.

खोलें