Proesa - Cabinet de conseil, recrutement et formation
Proesa - Cabinet de conseil, recrutement et formation
Proesa - Cabinet de conseil, recrutement et formation — мансапты дамыту, дағдыларды бағалау, кәсіби оқыту және таланттарды басқару салаларында жұмыс істейтін француз консалтинг және рекрутинг компаниясы. Оның қызметтері жұмыс берушілер мен жұмыс іздеушілерді, соның ішінде рекрутинг науқандарын ұйымдастыру, кандидаттарды іріктеу, жекелендірілген коучинг және оқыту бағдарламалары арқылы қолдайды. Proesa сондай-ақ жұмысқа қабылдау үдерісінде инклюзивті құралдарға, деректерді ашық басқару тәжірибесіне және келісімге басымдық беретін цифрлық мансап және кандидат порталдарын ұсынады. Компанияның қызметі консалтинг, рекрутинг және HR технологияларының тоғысында орналасқан.

Customer Success Manager – EV Charging Infrastructure, Hybrid France

Own client relationships, contract performance, and service improvement for electric-vehicle charging infrastructure operations and maintenance. Coordinate stakeholders, track KPIs and SLAs, and lead action plans that improve availability and customer satisfaction.

Сипаттама

  • Act as the main client contact for operations and maintenance topics
  • Capture client priorities and formalize requirements when contracts begin
  • Help clients use monitoring and tracking platforms
  • Establish and manage reporting and governance procedures
  • Maintain compliance with contractual obligations and service-level agreements
  • Coordinate the internal teams supporting each contract
  • Track incidents and complaints while coordinating corrective action plans
  • Organize and facilitate steering committees and performance reviews
  • Oversee KPIs and assess contract performance
  • Investigate performance shortfalls and their underlying causes
  • Review preventive and corrective maintenance data alongside hotline activity
  • Recommend measures to increase infrastructure availability and customer satisfaction
  • Explore service-development opportunities and additional client needs with the Sales Manager

Талаптар

  • Master’s degree equivalent to Bac+5, preferably from an engineering or business school or a comparable program
  • Three to five years of experience in a B2B setting
  • Background in key account management, consulting, contract management, service delivery, or technical project management
  • Able to track metrics, produce reports, and evaluate performance
  • Experience operating, maintaining, or managing technical infrastructure is advantageous
  • Organized and self-directed, with strong coordination skills across multiple stakeholders
  • Able to interpret data and convert operational insights into practical action plans
  • Proficient with Excel and PowerPoint
  • Interest in digital tools and artificial intelligence solutions is beneficial

Артықшылықтар

  • 10 additional days of leave
  • Profit-sharing program
  • Health insurance coverage
  • Swile meal vouchers
  • Occasional travel to client locations
  • Significant autonomy in managing the role
  • Strong opportunities for professional growth

Ұқсас жұмыс орындары

Thermo Fisher Scientific

Clinical Research Associate (CRA) – Israel

Thermo Fisher Scientific

Monitor clinical trial sites across Israel for Thermo Fisher Scientific’s PPD services, supporting protocol compliance, data quality, documentation, and audit readiness.

Ашу
Syneos Health

Principal Biostatistician – India (Remote)

Syneos Health

Join Syneos Health’s Clinical Solutions team as a Principal Biostatistician, supporting life sciences and clinical development services. Use biostatistical and drug development expertise to help customers advance drug development and commercialization.

Ашу
ICON plc

Senior Clinical Data Manager, Data Standards

ICON plc

Lead clinical data standards, quality, and governance for ICON’s sponsor-dedicated trials. Improve global processes and coordinate delivery across teams.

Ашу
IQVIA

Clinical Research Associate, Sponsor Dedicated

IQVIA

Monitor clinical trial sites and support protocol compliance, patient recruitment, and study documentation for IQVIA. Coordinate with site staff and project teams to help trials meet quality standards and milestones.

Ашу
Regeneron

Clinical Study Specialist at Regeneron

Regeneron

Support Regeneron clinical trial teams by coordinating study data, sites, reporting, and close-out activities. Help keep studies on track from site activation through completion.

Ашу
Thermo Fisher Scientific

Remote Biostatistician II in Spain

Thermo Fisher Scientific

Lead clinical trial analyses, statistical programming, and analysis plan development at Thermo Fisher Scientific. Mentor junior statisticians and coordinate work with sponsors, programmers, and data managers.

Ашу
University of Miami

Clinical Research Coordinator I

University of Miami

Support clinical studies across the University of Miami’s academic health system. Coordinate participant screening, study data, regulatory records, and protocol compliance.

Ашу
CTI Clinical Trial and Consulting Services

Senior Clinical Research Associate

CTI Clinical Trial and Consulting Services

Monitor clinical trial sites for CTI, a global clinical research CRO, and oversee site visits, regulatory records, investigational products, and study deliverables. Coordinate site management and study activities with investigators, sponsors, clients, and internal teams.

Ашу
MSK

Clinical Research Coordinator – New York, NY (Hybrid)

MSK

Support cancer research at Memorial Sloan Kettering Cancer Center by collecting clinical data and assisting with patient-facing studies. Maintain accurate research records and coordinate study protocols with research and care teams.

Ашу
Emory University

Clinical Research Coordinator III, Infectious Diseases — Emory University

Emory University

Lead infectious disease clinical trials and research projects at Emory University’s Grady Hospital. Coordinate study data, participant recruitment, regulatory compliance, sponsor communications, and staff guidance.

Ашу