DBS Bank

DBS Bank bosh qarorgohi Singapurda joylashgan va Osiyoning 19 ta bozoridagi mijozlarga xizmat ko‘rsatuvchi moliyaviy xizmatlar guruhidir. Uning faoliyati raqamli bank xizmatlari va sun’iy intellektga tobora ortib borayotgan e’tibor bilan qo‘llab-quvvatlanadigan chakana bank ishi, korporativ bank ishi va boylikni boshqarishni qamrab oladi. DBS, shuningdek, tokenlashtirilgan mahsulotlarni ham o‘z ichiga olgan moliyaviy innovatsiyalarni o‘rganadi hamda mas’uliyatli bank ishi, barqarorlik va firibgarlikning oldini olishni mijozlarga yo‘naltirilgan yondashuvining bir qismi sifatida ta’kidlaydi. Kompaniya bank ishi, moliya va fintex sohalarida faoliyat yuritadi hamda kuchli mintaqaviy ishtiroki va sohadagi e’tirofi bilan tanilgan.

Kompaniyadagi ish o‘rinlari

Virtual Relationship Manager, Consumer Banking - Pune

Serve affluent DBS India customers through digital relationship management, onboarding, and wealth product engagement. Support portfolio reviews, remote service delivery, and customer satisfaction across consumer banking.

4 kun oldin

Hindiston Ofisda To‘liq stavka O‘rta daraja Senior Talab Qilinadigan Til: inglizcha Talab Qilinadigan Til: hind Mijozlar bilan ishlash menejeri Sotuv

Tavsif

Acquire clients through digital onboarding of assigned leads and develop relationships that support sustained AUM growth
Grow the Virtual Relationship Channel through engagement across multiple client touchpoints
Optimize product mix and expand existing-customer penetration to increase wallet share
Raise customer satisfaction through responsive engagement and resolution of enquiries
Present product features and functionality while supporting new-client onboarding
Manage Emerging Affluent and Treasures clients to retain and build lasting relationships
Deliver effective onboarding, client coverage, and client economics
Arrange timely investment and insurance portfolio reviews with Investment, Insurance, and Wealth specialists
Develop relationships from referrals and opportunities generated by SME, CEP, IBG, DBS Experience Centers, and influencers
Deliver services including digital onboarding, upgrades, wealth transactions, doorstep banking, and digital or remote account maintenance
Work with Cluster locations, Operations, and other stakeholders to execute customer instructions accurately and on time
Gather customer feedback and identify improvements across operations, administration, processes, products, and services
Stay informed about relevant products and services to recommend appropriate client solutions
Contribute to process and product improvement initiatives and share feedback on service and product offerings
Maintain compliance with internal audit standards, regulatory obligations, quality assurance, code of conduct, and controls
Provide remote customer coverage and engagement in partnership with Branch teams
Partner with Channels, Segments, and Clusters to support consistent service delivery and business objectives

Talablar

Experience serving high-net-worth clients within a financial institution or KPO
Comfort handling client requests through electronic channels and using digital tools
Strong knowledge of wealth management products, including investments and insurance
Customer-focused approach with the ability to identify financial needs
AMFI or IRDAI Composite insurance and investment certification would be advantageous
Strong spoken English and Hindi skills
Regional-language fluency in Marathi, Bengali, Tamil, or Telugu would be advantageous
University-level education, preferably in finance, business, or a related field
Postgraduate qualification in marketing, finance, or banking would be desirable
Sales capability and the ability to influence teams
People management experience
Effective communication skills
Ability to operate effectively in an ambiguous environment
Strong understanding of the Bank's strategy and the ability to interpret and execute it
Demonstrated success executing sales or marketing strategies that generated business growth

Imtiyozlar

Ongoing professional development
Flexible working arrangements
Career growth opportunities within an inclusive and diverse environment

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