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Helpware
Helpware
1 001 – 5 000 Xodimlar
KonsaltingLogistikaMarketing
Helpware — tez rivojlanayotgan, texnologiyaga yo‘naltirilgan va bozorni o‘zgartirayotgan kompaniyalarga mijozlar tajribasi hamda operatsion samaradorlikni yaxshilashda yordam beruvchi global People as a Service autsorsing provayderidir. Uning xizmatlari raqamli mijozlar tajribasi, sun’iy intellekt yordamidagi mijozlarga xizmat ko‘rsatish, kontentni nazorat qilish va tekshirish, back-ofis operatsiyalari, ma’lumotlarni belgilash, raqamli marketingni qo‘llab-quvvatlash, kiberxavfsizlik va dasturiy ta’minot ishlab chiqishni qamrab oladi. Helpware inson tajribasini texnologiya bilan ta’minlangan jarayonlar bilan birlashtirib, logistika, marketing va konsalting kabi sohalardagi mijozlar uchun madaniy jihatdan mos va kengaytiriladigan jamoalarni shakllantiradi.
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Kompaniyadagi ish o‘rinlari

Temporary Hybrid Back Office Customer Service Representative in Guadalajara

Support e-commerce shoppers in Guadalajara in a temporary, hybrid customer service role. Handle email and text inquiries, resolve issues, and help improve the customer experience.

MXMeksika
16 000 $ / oy
GibridShartnomaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Reply to customer comments and questions by email and text
  • Stay in regular contact with the Customer Service Manager to surface customer pain points
  • Work with customer service colleagues to track issues and trends and improve the customer experience
  • Answer questions and resolve customer concerns
  • Guide customers through their shopping experience

Talablar

  • Strong written and spoken English skills
  • One to three years of customer service experience at an e-commerce company
  • Start-up and subscription experience is a plus
  • Availability to work evenings and weekends is strongly preferred
  • Experience using Zendesk is required
  • Excellent written communication with empathy
  • Ability to quickly learn several internal systems and processes
  • A careful, detail-focused approach and deliberate pace
  • Emotionally aware, solution-focused communication
  • Eagerness to learn and adapt to a changing environment
  • A motivated, positive, and considerate attitude

Imtiyozlar

  • Paid training
  • Full statutory benefits
  • 8% savings fund
  • MXN 1,000 in monthly food vouchers after two months
  • Major medical insurance after three months

O‘xshash ish o‘rinlari

ENFRA

Senior Technical Service Engineer II, Energy Systems

ENFRA
1 001 – 5 000 Xodimlar
EnergetikaQurilishSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariILIllinoys
128 546 $ – 171 594 $ / yil
OfisdaTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaDala muhandisi

Lead commissioning, troubleshooting, and engineering delivery for ENFRA Energy-as-a-Service projects involving HVAC, building automation, and energy conservation systems. Guide project teams and mentor Technical Services staff.

Ochish